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9 troubleshooting – Philips AJ7050D-37 User Manual

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16 EN

9 Troubleshooting

Caution

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair

the system yourself.
If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the philips web site (www.

philips.com/support). When you contact philips,

ensure that your apparatus is nearby and the

model number and serial number are available.
No power

• Ensure that the AC power plug of the unit

is connected properly.

• Ensure that there is power at the AC

outlet.

• Ensure that the batteries are inserted

correctly.

No sound

• Adjust the volume.

• Check if the unit is performing auto scan.

Volume is muted during auto scan process.

No response from the unit

• Remove the batteries from the main unit

(if inserted), disconnect and reconnect the

AC power plug, and turn on the unit again.

Poor radio reception

• Increase the distance between the unit and

your TV or VCR.

• Fully extend the FM antenna.

Timer does not work

• Set the clock correctly.

• Switch on the timer.

Clock/timer setting erased

• Power has been interrupted or the power

plug has been disconnected.

• Reset the clock/timer.