Siemens WTXD5321US - Manual (Page 20)

20
SERVICE and REPAIR
d CAUTION d
CAUTION - Label all wires prior to
disconnection when servicing
controls. Wiring errors can cause
improper and dangerous operation.
verify proper operation after
servicing.
The Siemens dryers require no special
care other than the care and cleaning
noted above.
i If you are having a problem with
your dryer, before calling for
service please refer to Table on
page 40, following.
If service becomes necessary, contact
your dealer or installer or an authorized
service center. Do not attempt to repair
the appliance yourself. Any work
performed by unauthorized personnel
may void the warranty.
If you are having a problem with your
Siemens dryer and are not pleased with
the service you have received:
-
First, please contact your installer
or the Siemens Authorized Service
Contractor in your area and
explain to them why you are not
satisfied. This will usually correct
the problem.
- If after working with your installer
or service person the problem still
has not been resolved to your
satisfaction, please let us know by
either writing to us at,
BSH Home Appliances
5551 McFadden Avenue
Huntington Beach, CA 92649
or, calling us at
1Ć866Ć447Ć4363.
Please be sure to include, if writing, or
have available, if calling, the following
information:
-
Model Number
- Serial Number
- Date of Original Purchase
- Date Problem Originated
- Explanation of Problem
Also, if writing, please be sure to
include a daytime telephone number
and a copy of the sales invoice.
You will find the model number and
serial number information on the rating
plate located on the inside of the front
panel.
STATEMENT OF WARRANTIES SIEMENS CLOTHES DRYERS
The warranties provided by BSH Home
Appliances (``Siemens'') in this
Statement of Warranties apply only to
Siemens Clothes dryers sold to the first
using purchaser by Siemens or its
authorized dealers, retailers or service
centers in the United States or Canada.
The Warranties provided herein are not
transferable.
LENGTH OF WARRANTY SCOPE OF WARRANTY
1 Year Full Limited Warranty
From Date of Installation* Siemens will repair or replace, free of charge, any component part that is
proven defective under conditions of normal home use, labor and
shipping costs included. Warranty repair service must be performed by
an authorized Siemens Service Center.
2 Year Limited Warranty
From Date of Installation* Siemens will provide replacement parts, free of charge, for any
component part that is proven defective under conditions of normal home
use, shipping costs included, labor charges excluded.
2 Year Limited Warranty on Electronics
From Date of Installation* Siemens will repair or replace, free of charge, any microprocessor or
printed circuit board that is proven defective under conditions of normal
home use from the date of original installation, labor charges excluded.
2 Year Limited Warranty on Motor
From Date of Installation* Siemens will repair or replace, free of charge, any motor or component
part of the motor that is proven defective under conditions of normal
home use from the date of original installation, labor charges excluded.
* Date of installation shall refer to the earlier of the date the clothes dryer is installed or ten business days after the delivery date.
Exclusions
This warranty does not cover service
calls or repairs to correct the installation
of the clothes dryer, to provide
instructions on the use of your clothes
dryer, to replace house fuses or correct
plumbing or the electric wiring in your
home or to repair any clothes dryer
that's use was in a manner other than
what is normal and customary for home
use. In addition, the warranties
provided in this Statement exclude any
defects or damage arising from
accident, alteration, misuse, abuse,
improper installation, unauthorized
service work, external forces beyond
Siemens's control, such as fire, flood,
and other acts of God, or installation
not in accordance with local electrical
and plumbing codes. Labor charges
incurred in the repair or replacement of
any clothes dryer after a period of one
year from date of installation shall not
be covered by this warranty.
Any and all replaced and/or repaired
parts shall assume the identity of the
original for purposes of the applicable
warranty period. TO THE EXTENT
PERMITTED BY LAW, THIS
WARRANTY IS IN LIEU OF ALL OTHER
EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
SIEMENS DOES NOT ASSUME ANY
RESPONSIBILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
TO OBTAIN WARRANTY SERVICE,
CONTACT THE NEAREST SIEMENS
AUTHORIZED SERVICE CENTER OR
CALL 1Ć866Ć447Ć4363, OR WRITE TO:
BSH HOME APPLIANCES CORP.,
5551 MCFADDEN AVENUE
HUNTINGTON BEACH
CA 92649.
BE SURE TO PROVIDE YOUR
CLOTHES DRYER'S MODEL, SERIAL
NUMBER, PURCHASE DATE AND
THE SELLER'S NAME,
ADDRESS.AND A COPY OF THE
SALES INVOICE.