Philips VOIP1511B-37 User Manual

Page 23

Frequently asked questions

Product behaviour

The handset warms up when making a long
call!

• This is a normal behavior. The handset

consumes energy while calling.

Cannot make or receive Skype calls.

• Make sure that your Skype status is not offline.
• Check if the USB cable is connected properly.
• Check if the VOIP151 driver is running (see

page 18).

Cannot make SkypeOut calls.

• Enter 00 (& country code), 011 (& country

code) or + (& country code) before the
number you wish to dial.

• Check your account to see if you have enough

credit. For more details, please visit:

http://www.skype.com/go/store.buy.skypecredit

LED keeps blinking slowly while off call.

• Retrieve your new voicemails.

Connection status shows a VOIP151 tray
icon in grey.

• In Skype, go to

Tools

Options

Advanced

Advanced Settings

Manage other programs'

access to Skype

, select

VOIP151.EXE

, click

CHANGE

, select

Allow this program to use

Skype

, and then click

Note

If the above solutions still cannot resolve your
problem, remove the phone from the computer,
and then restart Skype and the VOIP151 driver.
Wait for 15 minutes and try again. For more
information, see