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8 troubleshooting & faqs – Philips 241S4LCB-27 User Manual

Page 47

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8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the

power outlet and into the back of the monitor.
First, ensure that the power button on the

front of the monitor is in the OFF position,
then press it to the ON position.

No Picture (Power LED is white blinking)

Make sure the computer is turned on.

Make sure the signal cable is properly

connected to your computer.
make sure the monitor cable has no bent pins

on the connect side. If yes, repair or replace
the cable.
The Energy Saving feature may be activated

Screen says

Make sure the monitor cable is properly

connected to your computer. (Also refer to
the Quick Start Guide).
Check to see if the monitor cable has bent

pins.
Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA-

Analog mode. If the result is not satisfactory,
you can do manual adjustments via the OSD
menu.

Note

The Auto Function is not applicable in

DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power

source immediately for safety
Contact with Philips customer service

representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto”

function in OSD Main Controls.
Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely

connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in

OSD Main Controls.
Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

8 Troubleshooting & FAQs