beautypg.com

Troubleshooting – Philips KEY010-17 User Manual

Page 10

background image

Troubleshooting

If a fault occurs, first check the points listed. For further help and other troubleshooting
tips, please also check out FAQ for your camera at www.philips.com/support. If you are
unable to find a solution from these hints, consult your dealer or service center.

WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate the
warranty.

8

Problem

Cause

Solution

Cannot take picture

Battery drained

Charge the battery (see step 1, page 2)

Insufficient camera

Copy pictures from your camera to your

memory capacity

computer and delete the original to free up
memory space for more new pictures.
(see page 7)

Poor light condition

Check light conditions

USB doesn't work

Loose connection

Check connection

Wrong OS version

Your operation system must be later than
Windows 98 or Mac OS 9

USB driver not installed

Windows 98 user only: install the USB
driver provided in by-packed CD

Camera connected

Connect your camera to another USB

to Mac keyboard

port

key10_eng .qxd 28/1/04 15:17 Page 8

This manual is related to the following products: