Philips LED monitor with Touch Control 246EL2SB 23.6" 59.9 cm E-line Full HD User Manual
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7.2 SmartControl Lite FAQs
Q1. I change the monitor on a PC to a different
one and the SmartControl Lite becomes
un-usable, what do I do?
Ans.: Restart your PC and see if SmartControl
Lite can work. Otherwise, you will need to
remove and re-install SmartControl Lite to
ensure proper driver is installed.
Q2. The SmartControl Lite functions worked
well before, but it does not work anymore,
what can I do?
Ans.: If the following actions were executed, the
monitor driver may need to be re-installed.
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power off or disconnected.
To find out, please right click My Computer
and click on Properties->Hardware->
Device Manager.
If you see "Plug and Play Monitor" shows
under Monitor, then you need to re-install.
Simply remove SmartControl Lite and re-
install it.
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3
Q
clicking on SmartControl Lite tab, nothing
shows up after a while or a failure message
shows, what happened?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl Lite. If
your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor driver from
corresponding companies’ web site. Install
the driver. Remove SmartControl Lite, and
re-install it once more.
If it is still not working, we are sorry that
the graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Lite driver is available.
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4
Q
only partial information is shown, what
happened?
Ans.: It might be your graphic card adaptor driver
is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site. Install the driver. Remove SmartControl
Lite and re-install it once more.
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5
Q
Ans.: Philips Service center has a right to ask for
legitimate identification and authorization, in
order to establish ownership of the monitor.
Function. What can I do?
Please note that the anti-theft deterrence
function is provided as a convenient free
option.
Managing PIN numbers is the sole responsibility
of the individual user or the organization who
sets it.
In case the PIN number is forgotten, Philips
service center can re-set it for you at a nominal
charge after verification of ownership.
Please note that this activity is not covered by
standard warranty terms.