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6 customer care and warranty – Philips LED monitor with Touch Control 246EL2SB 23.6" 59.9 cm E-line Full HD User Manual

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6 Customer care and warranty

Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA
TO REVIEW DETAILS OF YOUR WARRANTY
COVERAGE

WESTERN EUROPE
Austria / Belgium / Denmark / France / Germany
/ Greece / Finland / Ireland / Italy / Luxembourg /
the Netherlands / Norway / Portugal / Sweden /
Switzerland / Spain / United Kingdom / Poland

EASTERN EUROPE
Czech Republic / Hungary / Russia / Slovakia /
Slovenia / Turkey

LATIN AMERICA
Argentina / Brasil

NORTH AMERICA
Canada / USA

PACIFIC
Australia / New Zealand

ASIA
China / Hong Kong / India / Indonesia / Korea /
Malaysia / Pakistan / Philippines / Singapore /
Taiwan / Thailand / Vietnam

AFRICA
South Africa

MIDDLE EAST
United Arab Emirates

What is covered?
The Philips F1rst Choice Warranty applies within
Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland,
Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom
and only for monitors originally designed,
manufactured, approved and/or authorized for
usage within these countries.

Warranty coverage begins as from the day you
buy your monitor. For two years thereafter, your
monitor will be swapped by at least an equivalent
monitor in case of defects provided for under the
warranty coverage.

The swap monitor remains yours and Philips
keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to
that of your original monitor, being 24 months as
from the purchase date of your original monitor.

Your Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and
manufactured to high standards and
deliver high-quality performance, ease
of use and ease of installation. Should
you encounter any difficulties while

installing or using this product, please contact
the Philips helpdesk directly to benefit from your
Philips F1rst Choice Warranty. This two-year
service warranty entitles you to a swap model
on-site if your monitor turns out to be faulty or
defective. Philips aims at a swap within 48 hours
of your call being received.

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