Philips BDP2100-F7 - Manual (Page 22)

22 EN
Play
Cannot play a disc.
• Clean the disc.
• Make sure that the disc is correctly loaded.
• Make sure that this player supports the
disc. See "Specifications".
• Make sure that this player supports the
region code of the DVD or BD.
• For DVD±RW or DVD±R, make sure that
the disc is finalized.
Cannot play DivX video files.
• Make sure that the DivX video file is
complete.
• Make sure that the video file name
extension is correct.
• To play DivX DRM protected files from a
USB storage device, connect this player to
a TV through HDMI.
DivX subtitles do not display correctly.
• Make sure that the subtitle file has the
same name as the DivX video file.
• Make sure that the subtitle file has an
extension name supported by this player
(.srt, .sub, .txt, .ssa, or .smi).
Cannot read the contents of a connected USB
storage.
• Make sure that the format of the USB
storage device is compatible with this
player.
• Make sure that the file system on the USB
storage device is supported by this player.
• For a USB HDD (a portable hard disc
drive), an external power source may be
needed.
'No entry' or 'x' sign is displayed on the TV.
• The operation is not possible.
EasyLink feature does not work.
• Make sure that this player is connected
to the Philips brand EasyLink TV, and the
EasyLink option is turned on (see "Use
your Blu-ray disc/ DVD player" > "Use
Philips EasyLink").
Cannot access BD-Live features.
• Make sure that this player is connected to
the network (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
• Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
• Make sure that the Blu-ray disc supports
BD-Live features.
• Clear memory storage (see "Change
settings" > "Advanced options (BD-Live
security, clear memory...)").
Network
Internet service (YouTube/Netflix/Picasa/Vudu)
does not work.
• Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
• Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
• Check the router connection (refer to the
user manual for the router).
Internet services (YouTube/Netflix/Picasa/
Vudu) work slowly.
• You need a high speed Internet connection
for your router.
BDP2100_F7_UM_V4.0.indb 22 2013/7/26 10:11:23