8 troubleshooting – Philips SWW1800-27 User Manual
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Ensure the audio/video source and
•
transmitter are connected with the same
color cables.
Check if you have set your HDTV to
•
the HDMI video mode. Reposition the
transmitter until the optimal picture and
sound quality are achieved.
Press the source buttons: 1 HDMI, 2
•
HDMI, YPbPr, 4 YPbPr on the remote
control until you see the available video
from your device.
IF there is intermittent video problem or the
picture quality is poor, what do I do?
Ensure that the video resolution of
•
your HD device can support 1080p @
24/25/30 Hz, 1080i, 720p, 576p, 576i,
480p, 480i.
Note
Ensure your HDTV and HD device can
•
support the same video resolution as
SWW1800
Whether or not your HD device is able to
•
achieve the 1080p resolution depends on its
standard behavior.
Even if your HD device can only achieve
•
1080i instead of 1080p, the resulting 1080i
resolution has also a very good image quality.
Tip
For more information, check the section on
•
“Technical data”.
If your current video source is
•
3 INPUT/4
INPUT, press 3 INPUT/4 INPUT
repeatedly on the remote control to
finetune the picture performance.
Press
•
CHANNEL on the remote control
to change the wireless channel manually.
Tip
For more information, check the section on
•
“Change to a different wireless channel”.
I cannot hear any sound or the sound is poor,
what do I do?
Ensure the TV volume control is adjusted
•
correctly.
8 Troubleshooting
There is no video displayed on my TV screen.
Verify the POWER LED and SOURCE LED
indicator on the transmitter:
Flashing blue power LED
Ensure the transmission range between
•
receiver and transmitter is not over 20m
or 66ft transmission distance (with no
obstruction between the transmitter and
receiver). Move the transmitter closer to
the receiver.
Tip
For more information, check the section on
•
“Position the transmitter and receiver”.
Press
•
CHANNEL on the remote control
to change wireless channel manually.
Tip
For more information, check the section on
•
“How to avoid interference”.
Solid blue power LED + slow and flashing
source LED
Ensure the audio format and video
•
resolution of your A/V equipments
are supported and conformed to the
technical specification.
Tip
For more information, check the section on
•
“Technical data”.
Connect the source device to your TV
•
to check and modify the video format
compatibility.
Solid blue power LED + quick and flashing
source LED
Ensure the proper cables are connected
•
between the transmitter and your
devices.
Ensure your HD devices connected with
•
the transmitter are powered on.
Ensure the HDMI cable is connected
•
between the HDTV and receiver.
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