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8 troubleshooting – Philips SWW1800-27 User Manual

Page 20

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Ensure the audio/video source and

transmitter are connected with the same

color cables.

Check if you have set your HDTV to

the HDMI video mode. Reposition the

transmitter until the optimal picture and

sound quality are achieved.

Press the source buttons: 1 HDMI, 2

HDMI, YPbPr, 4 YPbPr on the remote

control until you see the available video

from your device.

IF there is intermittent video problem or the

picture quality is poor, what do I do?

Ensure that the video resolution of

your HD device can support 1080p @

24/25/30 Hz, 1080i, 720p, 576p, 576i,

480p, 480i.

Note

Ensure your HDTV and HD device can

support the same video resolution as

SWW1800
Whether or not your HD device is able to

achieve the 1080p resolution depends on its

standard behavior.
Even if your HD device can only achieve

1080i instead of 1080p, the resulting 1080i

resolution has also a very good image quality.

Tip

For more information, check the section on

“Technical data”.

If your current video source is

3 INPUT/4

INPUT, press 3 INPUT/4 INPUT

repeatedly on the remote control to

finetune the picture performance.

Press

CHANNEL on the remote control

to change the wireless channel manually.

Tip

For more information, check the section on

“Change to a different wireless channel”.

I cannot hear any sound or the sound is poor,

what do I do?

Ensure the TV volume control is adjusted

correctly.

8 Troubleshooting

There is no video displayed on my TV screen.

Verify the POWER LED and SOURCE LED

indicator on the transmitter:
Flashing blue power LED

Ensure the transmission range between

receiver and transmitter is not over 20m

or 66ft transmission distance (with no

obstruction between the transmitter and

receiver). Move the transmitter closer to

the receiver.

Tip

For more information, check the section on

“Position the transmitter and receiver”.

Press

CHANNEL on the remote control

to change wireless channel manually.

Tip

For more information, check the section on

“How to avoid interference”.

Solid blue power LED + slow and flashing

source LED

Ensure the audio format and video

resolution of your A/V equipments

are supported and conformed to the

technical specification.

Tip

For more information, check the section on

“Technical data”.

Connect the source device to your TV

to check and modify the video format

compatibility.

Solid blue power LED + quick and flashing

source LED

Ensure the proper cables are connected

between the transmitter and your

devices.

Ensure your HD devices connected with

the transmitter are powered on.

Ensure the HDMI cable is connected

between the HDTV and receiver.

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