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8 listen to an external device, 11 troubleshooting – Philips Original radio ORD7100R with 30-pin connector for iPod-iPhone FM 10W User Manual

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EN

11 Troubleshooting

Warning

Never remove the casing of this product.

To keep the warranty valid, never try to repair the product yourself.

If you encounter problems when using this product, check the following points before requesting

service. If the problem remains unsolved, go to the Philips Web page (www.philips.com/support). When

you contact Philips, make sure that the product is nearby and the model number and serial number are

available.

Problem

Solution

No power

Make sure that the AC power cord is connected properly.
Make sure that there is power at the AC power outlet.
If a connected iPod/iPhone stays inactive for 15 minutes when it

is selected as the source, the system switches to standby mode

automatically.

No sound or poor sound

Adjust the volume.
Press MUTE to release the speakers from mute status.

No response from the

product

Reconnect the AC power cord, and then turn on the product again.
If a connected iPod/iPhone stays inactive for 15 minutes when it

is selected as the source, the system switches to standby mode

automatically.

Remote control does not

work

Before you press any function button, select the correct source with the

remote control instead of the system.
Reduce the distance between the remote control and the system.
Insert the battery with its polarity (+/– signs) aligned as indicated.
Replace the battery.
Aim the remote control at the iR sensor on the front panel of the

system.

Poor radio reception

Increase the distance between the product and other electrical

appliances.
Fully extend the antenna.
Connect an outdoor FM antenna instead.

Clock is erased

Power has been interrupted or the AC power cord has been

disconnected.
Reset the clock.

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