beautypg.com

Belkin Wireless Dual-Band Travel Router F9K1107 8820-00920 Rev. A00 User Manual

Page 14

background image

12

Troubleshooting

I can’t connect to the Internet wirelessly .

If the light on the front of the Router is solid blue, then your Router

is connected to the Internet. You may not be connected to the

Router’s wireless network. Please refer to “Adding Computers to

Your Network” in this manual for instructions. If your Windows XP

computer is running SP2, you will not be able to set up the Router

via the wireless setup process. You will need to either update to

Windows XP SP3 or complete the setup via a wired connection.

TROUBLESHOOTING, SUPPORT, AND WARRANTY

My wireless network performance is slow,

inconsistent, suffers from weak signal, or I’m having

difficulty maintaining a VPN connection .

Wireless technology is radio-based, which means connectivity

and the throughput performance between devices decreases

when the distance between devices increases. Other factors

that will cause signal degradation (metal is generally the worst

culprit) are obstructions such as walls and metal appliances.

Note also that connection speed may decrease as the computer

moves farther away from the Router. In order to determine if

wireless issues are related to range, we suggest temporarily

moving the computer within 10 feet from the Router if possible.

Changing the wireless channel

Depending on local wireless traffic and interference,

switching the wireless channel of your network

can improve performance and reliability.