beautypg.com

6 troubleshooting – Philips SA4DOT02PN-37 User Manual

Page 13

background image

11

EN

6 Troubleshooting

If SOUNDDOT is not working properly or the

display freezes, you can reset it without losing

data:

How do I reset SOUNDDOT?

• Insert a pen tip or other object into the

reset hole on SOUNDDOT. Hold until the

player shuts down.

• If the reset option is unsuccessful, recover

SOUNDDOT through Philips Device

Manager:

1

On your PC, launch Philips Device

Manager.

2

Enter the recovery mode:
a

Switch off SOUNDDOT.

b

Press and hold the volume button

, and then, connect SOUNDDOT

to your PC.

c

Keep holding the button until

Philips Device Manager recognizes

SOUNDDOT and enters the

recovery mode.

3

Start the recovery process:
a

On Philips Device Manager, click the

Repair button. Follow the onscreen

instructions to complete the recovery

process.

b

When the recovery is completed,

disconnect SOUNDDOT from your

PC.

4

Restart SOUNDDOT.

This manual is related to the following products: