Philips Saeco Milchaufschäumer - Manual (Page 9)

12 Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you
cannot find the solution to your problem, you can find more solutions at www.philips.com/support. If you
still cannot solve the problem, contact the Consumer Care Centre in your country. You find its phone
number in the worldwide guarantee leaflet.
Problem Possible cause Solution
The light in the
button flashes
and the appliance
does not
operate.
You just prepared hot
frothed milk or hot
milk and pressed the
button for milk or
hot frothed milk again
straightaway without
letting the appliance
cool down.
If you want to prepare hot frothed milk or hot milk again
straightaway, the milk jug needs to cool down for a few
minutes before you can use it again. As long as the milk
jug is still hot, the temperature limiter makes sure that the
appliance cannot be operated. You can rinse the inside of
the milk jug with cold water to let it cool down faster.
You did not fix the
lid onto the milk jug
properly.
Place the lid on the milk jug and turn it clockwise to fix it.
The metal contact
points on the handle
are soiled.
Clean the metal contact points on the handle.
The button does
not light up after
I press it.
The appliance is not
plugged in.
Put the mains plug in an earthed wall socket.
Milk froth
escapes from
under the lid.
You put too much
milk in the milk jug.
Do not fill the milk jug beyond the MAX indication.
You used a type
of milk that is not
suitable for frothing.
Use chilled semi-skimmed cow’s milk for the best frothing
result.
Some water
comes out of
the valve in the
bottom of the
milk jug
Some water has
entered the milk jug.
If water has entered the milk jug because you rinsed the
milk jug too long or because you immersed the milk jug
in water, the safety drain valve lets this water flow out of
the bottom of the milk jug to prevent malfunctioning of
the milk jug.
The milk is not
very hot.
This is normal. The milk is heated up to approx 70°C to ensure the best
froth and taste. If you heat up milk beyond 70°C, it loses
its natural sweetness.
Not all milk has
been frothed.
This is normal. The appliance does not froth all the milk. The appliance
creates a balanced milk-froth ratio that enables you to
prepare the best. The milk easily mixes with coffee or
other beverages and the milk froth stays on top for a
delicious head.
EN
g
LISH
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