Hearing aid compatibility – Boost Mobile i290 User Manual
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Safety Information
Hearing Aid Compatibility
A number of Motorola phones have been tested for 
hearing aid compatibility. When some wireless 
phones are used with certain hearing aids, users 
may detect a noise which can interfere with the 
effectiveness of the hearing aid. 
Some hearing aids are more “immune” than others 
to this interference noise, and phones can also 
vary in the amount of interference noise they may 
generate. ANSI standard C63.19 was developed to 
provide a standardized means of measuring both 
mobile phone and hearing aids to determine 
usability rating categories for both. 
Ratings have been developed for mobile phones to 
assist hearing aid users find phones that may be 
compatible with their hearing aid. Not all phones 
have been rated for compatibility with hearing 
aids. Phones that have been rated have a label 
with the rating(s) located on the box, and at 
www.motorola.com/accessibility. 
These ratings are not guarantees of compatibility. 
Results will vary depending on the user's hearing 
aid and individual type and degree of hearing loss. 
If a hearing aid is particularly vulnerable to 
interference, even a phone with a higher rating 
may still cause unacceptable noise levels in the 
hearing aid Trying out the phone with your hearing 
aid is the best way to evaluate it for your personal 
needs.
“M” Rating: Phones rated M3 or M4 meet FCC 
requirements for hearing aid compatibility and are 
likely to generate less interference to hearing aids 
than unrated phones. (M4 is the “better” or higher 
of the two ratings.) On those models with an 
extendable antenna, this rating is determined only 
with the antenna extended.
“T” Rating: Phones rated T3 or T4 meet FCC 
requirements and are likely to be more usable with 
a hearing aid's telecoil (“T Switch” or “Telephone 
Switch”) than unrated phones. (T4 is the “better” 
or higher of the two ratings.) On those models with 
a telecoil mode setting, this rating is determined 
only with the phone so set. For setting instructions, 
see “Features for the Hearing Impaired” in the 
section entitled “Advanced Calling Features”. 
Note that not all hearing aids have telecoils in 
them.
Hearing aids may also be measured for immunity 
to interference from wireless phones and may 
have ratings similar to wireless phones. Ask your 
hearing healthcare professional for the rating of 
your hearing aid. Add the rating of your hearing 
aid and your phone to determine the estimated 
usability: 
•
Any combined rating equal to or greater 
than six offers excellent use.
•
Any combined rating equal to five is 
considered normal use.
