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Philips SENSEO® Viva Café Premium Kaffeepadmaschine User Manual

Page 22

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Problem

Solution

The light ring around the

on/off button continues

to flash rapidly.

Make sure that:

the water reservoir is placed properly;

there is enough water in the water reservoir (i.e. above the q MIN level if

you want to brew 1 cup);
the ambient temperature is not lower than 10°C. If it is, the machine does

not function properly.

Water leaks from the

coffee machine.

Make sure that:

the water reservoir has not been filled beyond the MAX level;
the sieve in the centre of the pod holder is not clogged. If it is, unclog the

sieve by holding the pod holder under a running tap;
the coffee pod has been put properly in the centre of the pod holder;
the sealing ring has not got stuck under the edge of the water distribution

disc (see figure 1 at the beginning of this user manual).
the water drops on the worktop are not the result of placing or removing

the water reservoir or removing used coffee pods.
you do not remove the water reservoir when the coffee machine is heating

up. This may cause water that normally ends up in the water reservoir to leak

out of the machine.
In all other cases, contact the Philips Consumer Care Centre in your country.

I cannot take the

coffee spout out of the

machine.

You can only remove the coffee spout after you have removed the coffee

collector.

I cannot open the lid.

A vacuum may have temporarily formed under the lid.
Switch off the machine. Pull up the lever as far as it goes and wait 24 hours

before you open the lid. You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged. If it is,

unclog the sieve by holding the pod holder under a running tap. If necessary,

you can use a washing-up brush to unclog the sieve.
Make sure you do not move the SENSEO

®

machine. Moving the machine,

placing it outdoors or in a cool or cold environment does not accelerate the

unlocking of the lid.
Do nOt put the SENSEO

®

machine in the fridge or freezer, as this does not

accelerate the unlocking of the lid.
If problems continue to occur, contact the Philips Consumer Care Centre in

your country.

EnglisH

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