Bissell POWER GROOM COMPACT PET 13H8 - Manual (Page 13)

13
T
roubleshooting
Other maintenance or service not included in the manual should be performed by
an authorized service representative.
Thank you for selecting a BISSELL brand product.
If you should happen to need assistance during assembly
or operation, call BISSELL Consumer Care at 1-800-237-7691.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
WARNING:
To reduce the risk of electric shock, turn power OFF and disconnect
polarized plug from electrical outlet before performing maintenance
or troubleshooting.
Vacuum cleaner won’t turn on...
Possible causes Remedies
Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker in home Check/replace fuse or reset breaker
Damaged power cord Unplug, check for damage, have cord replaced
at an authorized service center if necessary
Vacuum cleaner won’t pick up dirt...
Possible causes Remedies
Hose not attached to suction opening Grasp quick reach handle and firmly push
hose wand onto the suction opening
Crack or hole in hose Check hose and replace if needed
Broken or worn drive belt Replace drive belt, see page 11
Rotating floor brush bristles worn Replace brush
Rotating floor brush jammed Remove brush and clean debris from brush ends
Clog in vacuum Follow instructions on page 12 for clearing clogs
Dirt container full Empty dirt container
Dirt container or upper tank not installed properly Position correctly and lock in place
Filters are dirty Check and clean foam filter and HEPA
Media Filter*, see page 9
Visible dirt escaping from cleaner...
Dirt container full Empty dirt container
Filters missing or installed incorrectly Check foam filter and filters for correct
installation
Dirt container installed incorrectly Pull out and re-insert dirt container correctly
*The filter media, not the vacuum as a whole,
complies with IEST-RP-CC001.5 HEPA standard.