2customer service, 7malfunction, 7 malfunction – Liebherr KBes 4260 Premium BioFresh User Manual
Page 13: Malfunction, 2 customer service
NOTICE*
The stainless steel doors are provided with a high-quality
surface coating and must not be treated using the accompa-
nying care product.
Otherwise the surface coating will be affected.
u
Wipe the coated door surfaces using a soft, clean cloth
only. In case of stubborn dirt, use a little water or a neutral
cleaning agent. A microfibre cloth can be optionally used.
u
If the stainless steel side walls are dirty, clean them using
a commercially available stainless steel cleaning agent.
Then evenly apply the accompanying stainless steel care
product, making strokes in the direction of the grain.
u
Wipe side walls with a paint finish using a soft, clean
cloth only. In case of stubborn dirt, use a little water or a
neutral cleaning agent. A microfibre cloth can be optionally
used.
*
u
Clean drain hole: Remove deposits
with a narrow instrument, e.g. a
cotton bud.
*
u
Most of the parts can be dismantled for cleaning: see the
relevant chapter.
u
Clean items of equipment by hand with lukewarm water
and a little washing-up liquid.
u
Only use a damp cloth to clean the telescopic rails. The
grease in the runners is for lubrication purposes and must
not be removed.
After cleaning:
u
Wipe dry the appliance and items of equipment.
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Connect the appliance and switch it on again.
u
Put the food back inside.
6.2 Customer service
First check whether you can correct the fault yourself by refer-
ence to the list (see Malfunction). If this is not the case, please
contact the customer service whose address is given in the
enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u
Have any repairs and action - not expressly specified - on
the appliance and mains cable carried out by service
personnel only. (see Maintenance)
u
Read the appliance
designation
Fig. 16 (1)
, service
No.
Fig. 16 (2)
and
serial No.
Fig. 16 (3)
off the type plate
located inside the
appliance on the left-
hand side.
Fig. 16
u
Notify the customer service, specifying the fault, appliance
designation
Fig. 16 (1)
, service No.
Fig. 16 (2)
and serial No.
Fig. 16 (3)
.
w
This will help us to provide you with a faster and more accu-
rate service.
u
Keep the appliance closed until the customer service
arrives.
w
The food will stay cool longer.
u
Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
7 Malfunction
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
→
The appliance is not switched on.
u
Switch on the appliance.
→
The power plug is not properly inserted in the wall socket.
u
Check power plug.
→
The fuse of the wall socket is not in order.
u
Check fuse.
The compressor runs for a long time.
→
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
u
This is normal in energy-saving models.
→
SuperCool is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
A LED on the bottom rear of the appliance (at the
compressor) flashes regularly every 15 seconds*.
→
The inverter is equipped with a diagnostic LED.
u
The flashing is normal.
Excessive noise.
→
Due to the various speed steps, speed-regulated*
compressors can generate different running noises.
u
The sound is normal.
A bubbling and gurgling noise.
→
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
u
The sound is normal.
A quiet clicking noise.
→
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
u
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
→
The refrigeration increases automatically when fresh food
has just been placed in the appliance or the door has been
left open for a while.
u
The sound is normal.
→
The ambient temperature is too high.
u
Solution: (see 1.2)
A low hum.
→
The sound is produced by air flow noise of the fan.
u
The sound is normal.
Vibratory noise.
→
The appliance is not fixed to the ground. The running of the
cooling unit therefore makes objects and adjacent furniture
vibrate.
u
Adjust appliance via the height-adjustable feet.
u
Move bottles and containers apart.
Malfunction
* Depending on model and options
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