Liebherr Subsea Cranes - Manual (Page 15)

15
After Sales Service
6
Spare Parts
• Liebherr OEM (Original Equipment Manufacturer) spare parts
assuring safe and reliable operation of the machine
• Availability of spare parts for more than 20 years
• Fast delivery by using optimized transport channels
• High stock availability (storage of more than 30,000 different
parts)
Technical Support
• 24-hour hotline
• Ad hoc troubleshooting by experienced and highly
trained professionals
• Close contact with various service stations located around
the world
• Online service for computer based control systems
• Support for special enquiries (special lifts, upgrades,
modifications, maintenance etc.)
Service
• Experienced and highly trained service engineers are posted
at service stations throughout the world (available ad hoc)
• Engineers are multi-skilled (electronics, electrics, hydraulics
and mechanics)
• All Liebherr engineers are supported by a professional team
of factory-based specialists
• Commissioning, check-ups, inspections, fault finding,
maintenance, upgrades, recommendations etc.
Repair Service
• Performed by qualified Liebherr personnel or by the
OEM supplier
• Repair of hydraulic pumps and motors, distribution
gearboxes, diesel engines, winches, slewing gears,
electronic components
Crane Upgrading
• Upgrade to latest systems and/or latest rules and standards
• Upgrade to new control system, new hydraulic system
• Upgrade of LML/SLI
• Installation of additional safety features (emergency lowering,
personnel lifting etc.)
Training
• Individually adapted technical training at Liebherr facility
or on site
• Trainers have experience in the field and are highly skilled
professionals
• Professional training is supported by simulators, cut models
of components and the use of multimedia tools
General
• Liebherr aims to support the operation and be the partner of
any Liebherr offshore crane worldwide via safe, cost-efficient
and reliable service activities