Philips Daily Collection Cafetière - Manual (Page 9)

9
11 Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
The appliance does not work. Plug in and switch on the appliance.
Make sure that the voltage indicated on the appliance
corresponds to the local mains voltage.
Fill the water tank with water.
In all other cases, contact the Philips Consumer Care Centre.
Water leaks out of the appliance. Do not fill the water tank beyond the MAX level.
In all other cases, contact the Philips Consumer Care Centre.
The appliance takes a long time
to brew coffee.
Descale the appliance (see chapter ‘Descaling’).
The appliance produces a lot
of noise and steam during the
brewing process.
Make sure that the appliance is not blocked by scale. If
necessary, descale the appliance (see chapter ‘Descaling’).
Coffee grounds end up in the
jug.
Make sure that the water tank cover is in place before you put
the ground coffee in the filter.
Do not put too much ground coffee in the filter.
Make sure you put the jug on the hotplate with the spout facing
into the appliance (i.e. not pointing sideways).
Unclog the opening in the bottom of the filter holder.
Use the right size of paper filter (type 1x4 or no. 4).
Make sure the paper filter is not torn.
The coffee is too weak. Use the right proportion of coffee to water.
Make sure the paper filter does not collapse.
Use the right size of paper filter (type 1x4 or no. 4).
Make sure there is no water in the jug before you start to
brew coffee.
The coffee does not taste good. Do not leave the jug with coffee on the hotplate too long,
especially not if it only contains a small amount of coffee.
The coffee is not hot enough. Make sure that the jug is properly placed on the hotplate.
Make sure that the hotplate and the jug are clean (see chapter
‘Cleaning’).
We advise you to brew more than three cups of coffee to
ensure that the coffee has the right temperature.
We advise you to use thin cups, because they absorb less heat
from the coffee than thick cups.
Do not use cold milk straight from the refrigerator.
There is less coffee in the jug
than expected.
Make sure you place the jug properly on the hotplate. If the jug
is not placed properly on the hotplate, the drip stop prevents
the coffee from flowing out of the filter.
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