Philips Viva Collection SoupMaker - Manual (Page 3)

Problem Cause Solution
The motor unit
does not fit onto
the jug properly
because there
are too many
ingredients in the
jug.
Remove some of the ingredients
and make sure not to fill the jug
beyond the MAX indication.
The light of
the selected
mode does
not go on.
There is a
connection
problem.
Check if the small plug is inserted in
the appliance properly and if mains
plug is inserted in the wall socket
properly. Remove the plugs and
reinsert them.
The motor unit
has not been
placed onto the jug
properly.
Make sure motor unit connector
and the jug connector are aligned
before you lower the motor unit
into the jug.
You have exceeded
the MAX indication
in the jug.
Remove some of the ingredients
and make sure the ingredients are
spread evenly over the bottom of
the jug.
The light of
the selected
program is
on, but the
appliance
does not
work.
You have not
pressed the start
button.
Press the start button.
You have exceeded
the MAX indication
in the jug.
Remove some of the ingredients
and make sure the ingredients are
spread evenly over the bottom of
the jug.
The
ingredients
have not
blended well.
You have exceeded
the MAX indication
in the jug.
Remove some of the ingredients
and make sure the ingredients are
spread evenly over the bottom of
the jug.
You did not add
enough water or
other liquid.
Make sure the liquid level is above
the MIN and below the MAX
indication.
The
appliance
overflows.
You have selected
the wrong program.
Select another program (see the
separate recipe booklet).
You have exceeded
the MAX indication.
Remove some of the ingredients
and make sure the ingredients are
spread evenly over the bottom of
the jug.
The overflow
sensor is dirty.
The overflow sensor prevents the
appliance from overflowing. Clean
the overflow sensor.
The food is
burnt.
You have selected
the wrong program.
Select another program (see the
separate recipe booklet).
You did not add
enough water or
other liquid.
Make sure the liquid level is above
the MIN and below the MAX
indication.
You have heated
up milk.
The soup maker is not suitable for
heating up milk.
9 Remove the mains plug from the wall socket and from the appliance.
10 Hold the handle of the jug with one hand and with the other hand lift
the motor unit off the jug by its handgrip (Fig. 3).
11 You can now pour the soup, smoothie or compote into a
bowl (Fig. 13).
Note: Clean the appliance after every use. See chapter ‘Cleaning’.
Cleaning
Always unplug the appliance before you clean it.
Never immerse the motor unit or jug in water. Do not clean the motor
unit in the dishwasher.
Never use scouring pads, abrasive cleaning agents or aggressive liquids
such as petrol or acetone to clean the appliance.
Tip: Cleaning the jug and motor unit is easiest immediately after use.
1 Remove the small plug from the appliance and remove the plug from
the wall socket.
2 Hold the handle of the jug with one hand and with the other hand lift
the motor unit off the jug by its handgrip (Fig. 3).
3 Clean the blade unit and overflow sensor by rinsing them under the
tap (Fig. 14).
Do not touch the blades. The blades are very sharp.
Tip: If necessary, clean the blade unit and overflow sensor with a soft brush.
4 Clean the top part of the motor unit and the outside of the jug with a
moist cloth (Fig. 15).
Tip: If the appliance and the blade unit are very dirty, pour boiling hot water
into the jug and place the motor unit on the jug. Let the jug and the motor unit
soak for 10 minutes.
5 Clean the inside of the jug under the tap. If necessary use a soft
brush (Fig. 16).
Technical specifications
Note: The product information below is subject to change without prior notice.
Rated voltage: 230V
Rated frequency: 50Hz
Motor power: 120W
Heating power: 990W
Dimensions:
- Soup maker: 205x153x310mm
- Packaging: 220x220x340mm
Weight:
- Net weight: 2.0kg
- Gross weight: 2.6kg
Capacity: 1200ml (for 2-4 persons)
Environment
- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment (Fig. 17).
guarantee & service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Cause Solution
The
appliance
does not
work.
There is a
connection
problem.
Check if the small plug is inserted in
the appliance properly and if mains
plug is inserted in the wall socket
properly. Remove the plugs and
reinsert them.