Philips Grind & Brew Cafetière - Manual (Page 12)

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The filter overflows when I remove the jug from
the appliance while it is brewing coffee.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the filter basket to overflow. Also
note that the coffee does not reach its full
taste before the end of the brewing process.
Therefore we advise you not to remove the jug
and pour out the coffee before the end of the
brewing process.
The appliance continues to drip long after the
brewing process has ended.
• The dripping is caused by condensation
of steam. It is completely normal that the
appliance drips for some time.
• If the dripping does not stop, the drip stop may
be clogged. To clean the drip stop, press the
OPEN button on the right-hand side of the
appliance to open the filter basket holder. Take
out the filter basket. Then rinse the filter basket
and the drip stop under the tap.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the filter basket to overflow.
The coffee is not hot enough.
• Preheat the jug with hot water before you start
brewing coffee.
• The coffee in the jug cools down faster if you
brew only a few cups. The coffee stays hot
longer if you brew 10 cups, which is a full jug.
• Use thin-walled cups, because they absorb less
heat from the coffee than thick-walled cups.
• Do not use milk that comes directly out of the
fridge.
• Descale the appliance. See section ‘Descaling’ in
chapter ‘Cleaning and maintenance’.
10 Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
The appliance does not work.
• Make sure that the voltage indicated on the
appliance corresponds to the local mains
voltage.
• Fill the water reservoir with water.
When I use the grinder, the coffee is too weak.
• Make sure the number of cups you select with
the 4-10 cups button is consistent with the
amount of water in the water reservoir. Please
keep in mind that the coffeemaker uses all the
water in the water reservoir.
• Use the STRENGTH button to set the coffee
strength to ‘strong’.
• When you use coffee beans, make sure you
do not press the pre-ground coffee button, as
this switches off the grinder.
• Use coffee beans of a stronger blend or flavour.
• To increase the coffee strength, select a higher
number of cups with the 4-10 cups button than
the number of cups for which you filled the
water reservoir.
When I use pre-ground coffee, the coffee is too
weak.
• Make sure the amount of pre-ground coffee in
the filter is consistent with the amount of water
in the water reservoir. Please keep in mind that
the appliance uses all the water in the water
reservoir.
• Use ground coffee of a stronger blend or
flavour.
• To increase the coffee strength, increase the
amount of pre-ground coffee or decrease the
amount of water.