Bissell STEAM 'N CLEAN II 1865 - Manual (Page 12)

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This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, please contact BISSELL Consumer
Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Homecare Inc. will repair or replace (with new or remanufactured
components or products), at BISSELL’s option, free of charge from the date of
purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental
service. This warranty does not apply to fans or routine maintenance components such
as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, or
use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website -
www.bissell.com to locate a BISSELL Authorized Service Center in your area. If
there are no authorized BISSELL Service Centers in your area, select the "Customer
Service" tab, and follow the instructions for contacting us via email. A BISSELL
Representative will issue you a Return Authorization Number and a pre-paid mailing
label to return the unit to BISSELL for warranty repair.
The machine should be returned with a photocopy of your proof of purchase. (Your
dated sales receipt is your proof of date of purchase in the event of a warranty claim -
do not send original.)
If you need information about repairs or replacement parts, or if you have questions
about your warranty, select the "Customer Service" tab on our website and follow the
instructions for contacting us by e-mail.
Or call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 7 p.m. EST
Saturday 9 a.m. - 2 p.m. .EST
Or write:
BISSELL HOMECARE, INC.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN.
ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
About Your Warranty