Braun Hot Beverage Machine - Manual (Page 9)

PROBLEM
Liquid is splashing
out of the cup.
The machine is leaking
from the brew
mechanism.
The machine is leaking
from the bottom.
My drinks are brewing
smaller than usual.
I have lost my
cleaning disc.
My machine is not
operating; there are
no lights illuminated.
PROBLEM
All the indicator
lights are flashing.
The machine will not
move past STANDBY.
The “Auto Mode”
is not working.
My cup is overflowing.
My cup doesn’t fit.
Troubleshooting
12 Troubleshooting Troubleshooting 13
In the table below are solutions to problems that may occur. If you do not find
an appropriate solution, please refer to the “Tassimo Customer Service” section.
SITUATION
1. Machine not prepared for use.
2. Water level is too low.
3. No T-DISC in machine.
4. T-DISC not read or damaged.
5. Piercing unit blocked.
6. The machine may require
descaling.
7. Internal machine fault.
The brew mechanism may not
be closed properly.
Bar code reader may not be able
to read the T-DISC label.
Each drink has been formulated
to produce the perfect amount
of liquid. Be sure that you are
using the right sized cup for
your drink.
The cup stand is too close to the
brew mechanism.
SOLUTION
1. Follow the procedure “Preparing
Your Machine for Use.”
2. Refill the water container.
3. Place a T-DISC, label side down,
on the T-DISC holder and close
the brew mechanism.
4. Clean the bar code reading
window or replace the T-DISC.
5. Remove and clean the piercing unit.
6. Descale the machine following the
“Descaling” procedure.
7. Contact Tassimo Customer Service
1-877-TDISCS1 (1-877-834-7271).
Make sure that a T-DISC is placed
on the T-DISC holder and the brew
mechanism is firmly closed.
Clean the bar code reading window.
Replace the T-DISC.
You can still enjoy your preferred
drink by using the “Manual Mode.”
Ensure that you use the following
recommended cup sizes:
Espresso 3 oz / 90 ml cup
Filter Coffee, Café Crema, 11 oz / 325 ml cup
Cappuccino, Latte, Tea and Chocolate
Try lowering the cup stand to fit your
cup. You can also temporarily remove
the cup stand and drip tray, leaving
the backsplash in place.
SITUATION
Cup is placed too far away
from the brew mechanism.
1. T-DISC is damaged or leaking.
2. The piercing unit is not
fitted properly.
1. Drip tray is full of water.
2. Backsplash is not properly
fitted.
3. Water expansion outlet is
not properly descaled.
The machine may require
descaling.
A cleaning disc is needed to
rinse and descale the machine.
The electrical supply may not be
connected properly.
SOLUTION
Adjust the height of the cup stand up
to ensure that the cup is closer to the
brew mechanism.
Press the start /stop button to
stop the brew cycle. Slowly open the
brew mechanism, remove the
T-DISC, and clean the inside of the
brew mechanism. Remove and
refit the piercing unit.
1. Empty the removable drip tray.
2. Remove and refit the backsplash,
cup stand, and drip tray back
on the machine.
3. Clean the water expansion outlet
using a clean cloth moistened with
white vinegar.
Descale the machine following the
“Descaling” procedure.
Contact Tassimo Customer Service
1-877-TDISCS1 (1-877-834-7271).
Check that the machine is properly
plugged into the electrical supply.
Check the on/off switch at the
back of the machine.
Subject to change without notice.