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Troubleshooting – Black Box BRI-HUB ISU2011-4-EURO User Manual

Page 15

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15

BRI-Hub

TECHNICAL: 0118 931 2233

Troubleshooting


Fault

Problem

How to clear the problem

Pwr-LED is off

BRI-Hub is powered off Plug in power adaptor

No mains power

Check for main power

Faulty power adaptor

Use other compatible power adaptor. Check
polarity!

For BRI-HUB-S only:
loss of power inside NT
or PABX

Use original power adapter

BRI-Hub is faulty

Please return the device to your dealer.

Specific devices
on a port do not
operate via the
BRI

Cable shorts

Use another port for test.

Check for cabling faults.

Faulty

terminal

equipment

Check with other equipment

Cable too long

Connect TE directly to the BRI-Hub for test

Only devices at
port 1 may
communicate

A BRI-HUB is used
which is in the power
down mode

Power on the BRI-HUB



If you are still having problems with you BRI-Hub, please call Black Box technical Support.

This manual is related to the following products: