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Excellence comes as standard, Your worcester boiler guar antee, General information – Bosch BENCHMARK 14/19 User Manual

Page 2: Service centres

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CONTACT NUMBERS:

UK Contact Centre Tel.

08457 256 206

UK Contact Centre Fax.

01905 757536

Scotland only

Fax.

01506 441 687

Eire

Tel:

01 494 0099

OPERATING HOURS:

Mon - Fri

7.00am to 8.00pm

Sat

8.00am to 5.00pm

Sun

9.00am to 12.00pm

Please contact our UK Contact Centre number where our friendly
operators will book your call with one of our team of nationwide
engineers.

NOTE:

Please refer to our website for our bank holiday opening hours.

www.worcester-bosch.co.uk

Thank you for purchasing a Worcester CBi boiler.

The CBi Series appliances are made by Worcester and the

strictest quality control standards are demanded throughout

every stage of production.

Indeed, Worcester, part of the Bosch Group have led the

field in innovative appliance design and performance for more

than 40 years.

The result is that your

new Worcester boiler

appliance offers you the

very best of everything -

quality, efficiency,

economical running costs,

proven reliability and

value for money.

What’s more, you also

have the assurance of our

no-nonsense 1 year parts

and labour guarantee.

15

EXCELLENCE COMES

AS

STANDARD

Page No.

Operating Instructions

....................................3-11

Fault and Breakdowns 12

Maintenance and

Extended Warranty

Information ............13-14

Guarantee Details ...

15-16

CONTENTS

2

14

YOUR WORCESTER

BOILER

GUAR

ANTEE

This appliance is guaranteed from the date of installation

subject to the following conditions & exceptions.

1. The appliance is guaranteed for a

period of 24 calendar months

subject to the return of the

guarantee card within 30 days of

installation and the first 12 months

service and inspection having been

carried out to the satisfaction of BBT

Thermotechnology UK Ltd. Please

note that this service is not covered

under the terms & conditions of the

warranty and would therefore incur

a charge.

2. That during the period of this

guarantee any components of the

unit which are Proved to be faulty

or defective in manufacture will be

exchanged or repaired Free of

material charges and free of labour

charges if repaired directly by BBT

Thermotechnology UK Ltd. Invoices

for attendance and repair of this

appliance by third parties will not

be accepted for payment by BBT.

3. That the householder may be asked

to prove the date of installation and

that the appliance was correctly

commissioned. This information

must then be documented in the

Benchmark Gas Boiler

Commissioning Checklist.

4.That any product or part thereof

returned for servicing under the

guarantee must be accompanied by

a claim stating the model, serial

number and date of installation.

5.That BBT Thermotechnology UK Ltd

will not accept responsibility for

damage caused by faulty

installation, neglect, misuse,

accidental damage or the non-

observance of the instructions

contained in the Installation and

Users instructions leaflets.

6. That the appliance has been used

only for normal domestic purposes,

for which it was designed.

7. That this guarantee applies only to

equipment purchased and used in

mainland Great Britain.

This guarantee is given in addition to all your normal statutory rights.

Worcester, Bosch Group is a trading name of BBTThermotechnology UK Ltd.

GENERAL

INFORMATION

GAS SAFETY (INSTALLATION AND USE)
REGULATIONS 1998

It is the law, in GB, that all gas appliances must be installed by a

competent person in accordance with the above regulations. Failure to
install appliances correctly could lead to prosecution. It is in your
interest and that of safety to ensure compliance with the law. The
manufacturer’s notes must not be taken, in any way, as over-riding
statutory obligations.

In GB, a competent person is someone registered with CORGI. All

CORGI registered installers carry a CORGI ID card and have a
registration number. Both should be recorded in the BENCHMARK
checklist. You can check that your installer is CORGI registered by
calling CORGI on 01256 372300.

WARNING: This appliance must be earthed and protected by a 5

amp fuse.

ELECTRICITY SUPPLY: 230V ~ 50Hz
IMPORTANT: To get the best from your Worcester boiler please

read these instructions carefully.

In the event of a fault the appliance should not be used until the

fault has been corrected by a competent person.

BENCHMARK

The Benchmark initiative is a code of practice to encourage the

correct installation, commissioning and servicing of domestic central
heating boilers and system equipment.

A checklist can be found in the back of every installation

manual. This is a vital document that needs to be completed by the
installer at the time of installation. It confirms that the boiler has
been installed and commissioned according to the manufacturers
instructions.

In Eire the declaration found in IS 813 must be completed.

Without completion of the checklist and/or declaration,
manufacturers may refuse to respond to a call-out request. It is
important that the checklist and/or declaration are fully completed by
your installer.

GENERAL DESCRIPTION

The Worcester boilers provide a heat output of between 9-14kW

(9/14CBi), 14-19kW (14/19CBi) & 19-24kW (19/24 CBi) and contain a
temperature control and all the appropriate safety controls. They are
suitable for fully pumped open vent or sealed systems.

They can be connected to a domestic hot water supply system

through an external S or Y plan system.

3

SERVICE CENTRES

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