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Troubleshooting, English – Toshiba SD3005 User Manual

Page 24

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23

English

WARNING

Under no circumstances should you try to repair the DVD player yourself, as this will invalidate the

warranty. Do not open the DVD player as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the DVD player for repair. If you are unable

to remedy a problem by following these guides, consult your dealer or TOSHIBA for help.

Troubleshooting

Problem Solution

No power

No picture

Distorted picture

Picture clipped

Completely distorted picture or

black /white picture with DVD.

No sound / distorted sound

No audio at digital output

No sound and picture

Disc cannot be played

Picture freezes momentarily during playback

No return to start-up screen when disc is removed

The player does not respond to the Remote Control

-Check if the AC power cord is properly connected.

-Press the I/2ON/STANDBY on the front of the DVD

player to turn on the power.

-Refer to your TV' s manual for correct Video In

channel selection. Change the TV channel until you see

the DVD screen.

-Check if the TV is switched on.

-Sometimes a small amount of picture distortion may

appear depending on the disc being played back. This

is not a malfunction.

-May be caused by View Mode Setting (see page 18).

Set to Original for normal viewing.

-Connect DVD Player directly to the TV.

-Make sure the disc is compatible with the DVD player.

-Ensure that the DVD Player's setting is set to match

that of the disc and your TV.

-Adjust the volume.

-Check that the speakers are connected correctly.

-Check the digital connections.

-Check if your receiver can decode MPEG-2 or DTS

and if not, please make sure the digital output is set to

PCM.

-Check if the audio format of the selected audio

language matches your receiver capabilities.

-Check that the cable is connected to the correct device

(See Connecting to television).

-The DVD+R/RW must be finalized and in Video mode

format.

-Ensure the disc label is facing up.

-Check if the disc is defective by trying another disc.

-Wrong region code.

-Check the disc for fingerprint/scratches and clean with

a soft cloth wiping from centre to edge.

-Reset the unit by switching the player off, then on

again.

-Aim the Remote Control directly at the sensor on the

front of the player.

-Reduce the distance to the player.

-Replace the batteries in Remote Control.

-Re-insert the batteries with their polarities(+/- signs)as

indicated.