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Toshiba support, Toshiba support -12, Wireless lan – Toshiba NB305 User Manual

Page 113: Bluetooth, Before you call

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User’s Manual

9-12

Troubleshooting

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN

administrator. For more information on wireless communication, refer to

Chapter 4,

Operating Basics

.

Bluetooth

For more information on wireless communication, refer to Chapter 4,

Operating Basics

.

TOSHIBA support

If you require any additional help using your computer or if you are having

problems operating the computer, you may need to contact TOSHIBA for

additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating

system so it is important that you investigate other sources of assistance

first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation supplied with

your software and/or peripheral devices.

If a problem occurs when you are running software applications, consult

the software documentation for troubleshooting suggestions and

consider calling the software company’s technical support department

for assistance.

Consult the dealer you purchased your computer and/or software. They

are your best resource for current information and support.

Problem

Procedure

Cannot access

Wireless LAN

Make sure the computer’s wireless

communication service is turned on.
If problems persist, consult your LAN administrator.

Problem

Procedure

Cannot access

Bluetooth device

Make sure the computer’s wireless

communication service is turned on.
Make sure the Bluetooth Manager is running and

the power to the Bluetooth device is turned on.
Make sure no optional Bluetooth Adpater is

installed in the computer. The built-in Bluetooth

function and an optional Bluetooth Adpater

cannot operate simultaneously.
If problems persist, contact your dealer.

This manual is related to the following products: