Analyzing the problem – Toshiba Satellite C50DT-A User Manual
Page 107
Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.
Analyzing the problem
Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, Hard
Disk Drive, display panel, Touch Pad, Touch Pad control buttons - as
each device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or
random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software
The problems may be caused by your software
or disk. If you cannot load a software package,
the media may be damaged or the program
might be corrupted - in these instances try
loading another copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.
User's Manual
6-2
- e310
- e750
- e750
- NB100
- NB305
- NB305
- NB305
- Libretto U100
- Satellite Pro L20
- Tecra A7
- Satellite Pro S200
- Tecra A3
- M5
- Satellite Pro L40
- Satellite Pro L40
- NB200
- Tecra M9
- Tecra M4
- Tecra A8
- Satellite Pro M40X
- Satellite Pro P200
- Equium U300
- Tecra S3
- Tecra A2
- Satellite Pro M40
- Tecra M7
- A215-S4767
- A215-S7422
- U200
- 2550CDT
- A210-EZ2202X
- A120
- A210
- Satellite Pro A300
- A205
- A20-S259
- 4600
- A215-S6804
- A2
- A210-EZ2203X
- Satellite Pro L310
- A45
- X500-S1801
- A200
- A200
- SATELLITE M300
- A200 SE
- U305-S7448
- Toshubia Tecra R940
- A215-S7472
- A135-S2266
- 5100 9
- Excite 10 GMAD00301010
- BRnR 4000 4005WLMi
- U305-S2812
- X205-SLi1
- 2405
- Tosvert VF-MB1/S15
- U305-S7477
- TOSVERT VF-S15 series option unit Function E6581830
- U400-S1001X
- 1600EP
- U205-S5057
- A205 EN
- Satellite L755D
- Satellite Pro L550D
- Satellite L550
- Satellite M840-B
- Satellite Pro L830
- Satellite R830
- Portege R830
- Satellite R930
- Tecra Z40t-A
- Tecra Z40t-A
- WT310
- WT310
- WT310
- Satellite C670D
- Satellite U400D
- Portege M800
- Equium U400
- Satellite Pro A300
- Satellite Pro A300
- Satellite L775D
- Tecra A11
- Tecra A11
- Tecra A10
- Satellite C650D
- Satellite L755D
- Satellite P50-A
- Satellite L50DT-A
- Satellite L50D-A
- Satellite Pro NB10-A
- Satellite Pro NB10-A
- Qosmio PX30T-A
- Satellite L70-B
- Satellite Pro L670
- Satellite Pro L500D
- Satellite L505
- Satellite L505
- Satellite C660D
- Satellite Pro C660
- Qosmio G50
- Satellite L350
- Satellite L350
- Satellite L350
- Equium L300
- Satellite C850-C
- Satellite L850
- Satellite L855D
- Satellite L855-B
- Satellite Pro C50D-A
- Satellite C50-A
- Satellite C50-A
- Satellite L70-B
- Satellite L70-B
- Satellite P50-B
- WT10-A
- Satellite Pro L300
- Satellite C660D
- Satellite P50-A
- Qosmio X500
- Qosmio X500
- Satellite U40T-A
- Satellite L870-E
- Satellite L875
- Satellite L870D
- Satellite Pro L450D
- Portege Z930-E
- Satellite Z930
- Portege Z930-E
- Satellite Z930
- Tecra A50-A
- Satellite Pro A50-A
- Tecra A50-A
- Satellite Pro A50-A
- Satellite Pro A50-A
- Satellite Pro T110
- Satellite P300
- Satellite Pro C70-A
- Satellite Pro C70-A
- Satellite C50D
- Portege R30-A
- Satellite U920T
- Satellite U920T
- Satellite T230
- Equium L350
- Satellite P300
- AT200
- Satellite U940
- AT270
- Satellite A500D
- Satellite A500D
- Satellite L550D
- Qosmio F750
- Qosmio F750
- Qosmio F750
- Satellite P40T-A
- Satellite C50-A
- Satellite Pro A300D
- Satellite A300D
- Satellite Pro R50-B
- Satellite Pro R50-B
- Satellite S70-A
- Satellite Pro U500
- Satellite Pro U500
- LX830-B
- Portege Z830
- Satellite P875
- Satellite P875
- AS200
- Qosmio X70-A
- Satellite L655D
- Satellite P775
- Satellite Pro A50-A
- Portege R600
- Portege R600
- Qosmio X875
- Qosmio X875
- Satellite L950D
- Satellite L950
- Satellite A660
- Satellite A660
- Satellite A660
- Satellite P850
- Satellite P850
- Satellite P850
- NB500
- NB520
- Satellite Pro S300L
- Satellite W30T-A
- Satellite P845
- Satellite P845
- Satellite L30W-B
- AT300
- Satellite L670D
- Tecra M11
- Tecra M11
- Portege M750
- Satellite L735
- Qosmio X70-A
- Qosmio F60
- LX830
- Satellite A350D
- Satellite Pro L630
- A1
- NB200
- NB200
- Tecra R10
- Qosmio X770
- Satellite U840
- Satellite U840T
- Satellite U840
- AT300SE-B
- Satellite Pro C840
- Satellite U840W
- Satellite U840W
- Satellite R630
- Qosmio X300
- Qosmio X300
- Satellite P755
- Satellite P755
- Qosmio F50
- KIRA
- WT8-A
- NB510
- AT10PE-A
- AT10-A
- Qosmio DX730
- Qosmio DX730
- Qosmio DX730
- Portege M780
- Satellite Pro C40-A
- Satellite C640
- Satellite C640
- WT7-C
- Satellite U50-A
- CB30
- Satellite Pro S750
- Satellite L740