Troubleshooting, 1 what to do if, 2 service data – AEG KE8404001M User Manual
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13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 What to do if...
Problem
Possible cause
Remedy
The appliance does not heat
up.
The appliance is deactiva-
ted.
Activate the appliance.
The appliance does not heat
up.
The clock is not set.
Set the clock.
The appliance does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The appliance does not heat
up.
The automatic switch-off is
activated.
Refer to "Automatic switch-
off".
The appliance does not heat
up.
The Child Lock is on.
Refer to "Using the Child
Lock".
The appliance does not heat
up.
The door is not closed cor-
rectly.
Fully close the door.
The appliance does not heat
up.
The fuse is released.
Make sure that the fuse is
the cause of the malfunction.
If the fuse releases again
and again, contact a quali-
fied electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
The display shows an error
code that is not in this table.
There is an electrical fault.
• Deactivate the appliance
with the house fuse or
the safety switch in the
fuse box and activate it
again.
• If the display shows the
error code again, contact
the Customer Care De-
partment.
Steam and condensation
settle on the food and in the
cavity of the appliance.
You left the dish in the appli-
ance for too long.
Do not leave the dishes in
the appliance for longer
than 15 - 20 minutes after
the cooking process ends.
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the appliance
cavity. Do not remove the rating plate
from the appliance cavity.
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