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Alcatel-Lucent Digital Home Care Solution User Manual

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Alcatel-Lucent Digital Home Care Solution

You are eager to deploy triple-play services and generate revenues from innovative

services such as IP television (IPTV). But to make triple-play deployment a success, you

need to create a compelling customer experience while solving your own operational

challenges and maintaining reasonable OPEX.

The Alcatel-Lucent Digital Home Care solution is a comprehensive solution that solves

the challenge of managing home networks, triple-play services and customer-support

interactions. It cares for all stages of services deployment and provides a high degree

of automation, advanced troubleshooting and customer self-management. The solution

is designed to help you maintain reasonable OPEX while delivering a better experience

for both you and your end users.