Troubleshooting guide, Designer solutions – Altinex UT250-101 User Manual
Page 20
DESIGNER SOLUTIONS
400-0503-001
19
7.4. SUMMARY OF COMMANDS
1)
[STATUS]
Display card status
2)
[CLR]
Reset card to defaults
3)
[VER]
Display firmware version
4)
[ONmX]
Turn ON single output
5)
[ON]
Turn ON all outputs
6)
[OFFmX]
Turn OFF single output
7)
[OFF]
Turn OFF all outputs
8)
[InOmX]
Connect to one output
9)
[InO*]
Connect to all outputs
10) [...P]
Sets the path, [SW] preload
11) [SW]
Switch preloaded outputs
12) [AUTO*]
Auto-switch: ON, all outputs
13) [AUTO0]
Auto-switch: OFF
14) [AUTO1]
Auto-switch: ON, Out #1
15) [AUTO2]
Auto-switch: ON, Out #2
16) [HELP]
Display available commands
17) [?]
Display system information
18) [STA1]
Auto-feedback on
19) [STA0]
Auto-feedback off
20) [...S]
Save current setting
21) [AFB]
Enable/disable “[ ]”
22) [SIDn]
Set all Card IDs
23) [RSI]
Reset Card IDs to defaults
TROUBLESHOOTING GUIDE
8
We have carefully tested and found no problems in
the supplied UT250-101; however, we would like to
offer suggestions for the following:
8.1 POWER LEDS ARE OFF
Cause 1:
The unit is not plugged in.
Solution:
Make sure the power adapter is
plugged into a working AC outlet
and that the adapter’s DC end is
plugged all the way into the
UT250-101. If both LEDs are still not
ON, see Cause 2.
Cause 2:
The unit has a problem.
Solution:
If one power LED is on, but the other
is not then the UT250-101 may have
a problem. Please call ALTINEX at
(714) 990-2300.
8.2 NO DISPLAY
Cause 1:
The source has a problem.
Solution:
Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no display, see Cause 2.
Cause 2:
The output is not selected.
Solution:
Verify the connection status of the
UT250-101. (See RS-232 accessible
commands in Section 7.) If no
display is present, see Cause 3.
Cause 3:
Cable connections are incorrect.
Solution:
Make sure that cables are properly
connected. Also, make sure that the
continuity and wiring are good. If
there is still no display present, see
Cause 4.
Cause 4:
The display has a problem.
Solution:
Make sure the display is powered
and turned on. If there is still no
display, please call ALTINEX at
(714) 990-2300.