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Known problems – Konica Minolta IC-309 User Manual

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Known problems

This section lists problems and limitations that are known to exist
in the software.

Font substitution

Due to an Adobe bug, the Use Default Font option is not available
when using APPE RIP. When using APPE RIP, only the Use Font
Emulation
option is available.

Job forwarding connections

When exiting from the Creo server application or the Remote
workspace application, any connections established in the Job
Forwarding dialog box during that session (via the Find command)
are not saved.

Remote workspace installation

When installing the Remote workspace application on a Windows
7 client computer from a Creo server that runs on Windows XP
(such as the IC-307 print controller), the message Program might
not have installed correctly
may appear. You can ignore this
message.

Mac applications and Web center

Mac applications downloaded from the Web Center may fail to
start and may display a system message about an unidentified
developer. This is due to the GateKeeper function of OS X. In this
case, you may need to copy the required application to your
computer, right-click it and select Open. Alternatively, you can
allow installation of all software from the system preferences of
your OS X installation.

Mac applications and OS X 10.6 or earlier

Due to Oracle Java requirements, installing the IC-309 print
controller's Mac applications on OS X 10.6 or earlier (OS X
versions prior to Snow Leopard 10.6) may not be possible or may
result in unstable performance.

Uninstall on Windows 8

After installing remote client applications on Windows 8, the
uninstall link may not be available. To uninstall, go to Control
Panel
> Uninstall.

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Release Notes

This manual is related to the following products: