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Lenovo Yoga 11s Notebook IdeaPad User Manual

Page 34

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Chapter 4. Troubleshooting

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.

Recharge the battery.

A startup problem

The Microsoft

®

Windows

operating system does not
start.

For details, see “Lenovo OneKey Recovery System” on

page 25.

OneKey Recovery System problems

Backup cannot be made.

Make sure that you are currently using a Windows

operating system.

There may not be enough space to store the backed-up data.

You will need to free more hard disk space on your backup's
partition.

Failure to restore system
partition to factory default.

The system partition (e.g. the partition size or the drive

capacity of C) has been modified.

Other problems

Your computer does not
respond.

To turn off your computer, press and hold the Power button

for five seconds or more. If the computer still does not
respond, remove the AC power adapter.

Your computer might lock when it enters sleep mode

during a communication operation. Disable the sleep timer
when you are working on the network.

The connected external device
does not work.

Do not connect or disconnect any external device cables

other than USB while the computer power is on. Otherwise,
you might damage your computer.

When using high power consumption external devices such

as an external USB optical disk drive, use an external device
power adapter. Otherwise, the device may not be
recognized, or the system may shut down as a result.