Troubleshooting guide, 1 no display, 2 no sound – Altinex TP115-111 User Manual
Page 9: Altinex policies, 1 limited warranty/return policies, 2 contact information, Special application
SPECIAL APPLICATION
400-0435-005
8
TROUBLESHOOTING GUIDE
8
We have carefully tested and have found no
problems in the supplied TP115-111. However, we
would like to offer suggestions for the following:
8.1 NO DISPLAY
Cause 1:
The source has a problem.
Solution:
Check the source and make sure
there is a signal present and all
source connections are correct. If
the source is working and there is
still no display, see Cause 2.
Cause 2:
The path has a problem.
Solution:
Connect the transmitter directly to
the receiver using a short patch
cable. If the image is good, there is
a problem with the cable. Otherwise,
see Cause 3.
Cause 3:
Cable connections are incorrect.
Solution:
Make sure that cables are properly
connected. Also, make sure that the
continuity and wiring are good. If
there is still no display present, see
Cause 4.
Cause 4:
Video equalization required.
Solution:
Adjust the VIDEO EQUALIZATION
on the TP115-111. Long cable runs
may require adjustment on both the
TP115-111 and TP115-110.
In general, cable runs less then 50 ft
(15 m) require little or no video
equalization and should be set to
minimum. Cable runs up to 400 ft
(122 m) will require near maximum
equalization on both the transmitter
and receiver.
Cause 5:
The display has a problem.
Solution:
Make sure the display is powered
and is turned ON. If there is still no
display, please call ALTINEX at
(714) 990-2300.
8.2 NO SOUND
Cause 1:
The source has a problem.
Solution:
Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no sound, see Cause 2.
Cause 2:
The volume is too low.
Solution:
Increase the gain at the source
toward maximum. If there is still no
sound present, see Cause 3.
Cause 3:
Cable connections are incorrect.
Solution:
Make sure that cables are properly
connected. Also, make sure that the
continuity and wiring are good. If
there is still no sound, see Cause 4.
Cause 4:
The receiving device has a
problem.
Solution:
Make sure the receiving device is
powered and is turned on. If there is
still no sound, please call ALTINEX
at (714) 990-2300.
ALTINEX POLICIES
9
9.1 LIMITED WARRANTY/RETURN POLICIES
Please see the ALTINEX website at
for details on warranty and
return policies.
9.2 CONTACT INFORMATION
ALTINEX, Inc.
592 Apollo Street
Brea, CA 92821 USA
TEL: 714 990-2300
TOLL FREE: 1-800-ALTINEX
WEB:
E-MAIL: