Lenovo G400s Touch Notebook - Manual (Page 3)

Lenovo limited warranty
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What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem
determination and resolution procedures.
The Service Provider will attempt to diagnose and resolve your problem by
telephone, e-mail or remote assistance. The Service Provider may direct you to
download and install designated software updates.
Some problems may be resolved with a replacement part that you install
yourself called a “Customer Replaceable Unit” or “CRU”. If so, the Service
Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone; through the application
of software updates or the installation of a CRU, the Service Provider will
arrange for service under the type of warranty service designated for the
product under “Part 3 - Warranty Service Information” below.
If the Service Provider determines that it is unable to repair your product, the
Service Provider will replace it with one that is at least functionally equivalent.
If the Service Provider determines that it is unable to either repair or replace
your product, your sole remedy under this Limited Warranty is to return the
product to your place of purchase or to Lenovo for a refund of your purchase
price.
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Replacement Products and Parts
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.