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Lenovo IdeaPad S500 Touch Notebook User Manual

Page 32

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26

Chapter 4. Troubleshooting

Sound problems

No sound can be heard
from the speaker even
when the volume is turned
up.

Make sure that:
- The mute function is off.
- The combo audio jack is not used.
- The speaker is selected as the playback device.

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty.

Reset the battery gauge using Lenovo Energy
Management. If the problem persists, replace with a
new battery pack.

The computer does not
operate with a fully charged
battery.

The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector; then turn on the computer again.

A hard disk drive problem

The hard disk drive does
not work.

In the Boot menu in the BIOS setup utility, make sure
that the hard disk drive is included in the EFI list.