Lenovo Flex 2-14 Notebook Lenovo User Manual
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Lenovo limited warranty
4 Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or
exchanged after you deliver it to a designated service center at your risk and
expense. After the product has been repaired or exchanged, it will be made
available to you for collection. If you fail to collect the product, the Service
Provider may dispose of the product as it sees fit, with no liability to you.
5 Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a
designated service center after you deliver it at your risk and expense. After
the product has been repaired or exchanged, it will be returned to you at
Lenovo’s risk and expense, unless the Service Provider specifies otherwise.
6 Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or
exchanged after you deliver it to a designated service center at your risk and
expense. After the product has been repaired or exchanged, it will be made
available to you for return shipping at your risk and expense. If you fail to
arrange return shipment, the Service Provider may dispose of the product as
it sees fit, with no liability to you.
7 Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to
your location. You are responsible for its installation and verification of its
operation. The replacement product becomes your property in exchange for
the failed product, which becomes the property of Lenovo. You must pack
the failed product in the shipping carton in which you received the
replacement product and return it to Lenovo. Transportation charges, both
ways, shall be at Lenovo’s expense. If you fail to use the carton in which the
replacement product was received, you may be responsible for any damage
to the failed product occurring during shipment. You may be charged for the
replacement product if Lenovo does not receive the failed product within
thirty (30) days of your receipt of the replacement product.