Lenovo IdeaPad U165 - Manual (Page 53)

Chapter 5. Troubleshooting
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What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1
Close other applications, then restart the backup process.
2
Check if the destination media is damaged, try to select another path
and then try again.
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from
the store. If there is critical data on your current partition, back it up
before you run this recovery feature.