Part 3 - warranty service information – Lenovo IdeaPad N585 User Manual
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Lenovo limited warranty
Part 3 - Warranty Service Information
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If required, the Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and
the available service. Scheduling of service will depend upon the time of
your call, parts availability, and other factors.
Types of Warranty Service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time upon
request. CRUs that are easily installed by you are called "Self-service CRUs".
"Optional-service CRUs "are CRUs that may require some technical skill and
tools. Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs under one of
the other types of warranty service designated for your product. An optional
service offering may be available for purchase from a Service Provider or
Lenovo under which Self-service CRUs would be installed for you. You may
find a list of CRUs and their designation in the publication that was shipped
with your product or at www.lenovo.com/CRUs. The requirement to return
a defective CRU, if any, will be specified in the instructions shipped with a
replacement CRU. When return is required: 1) return instructions, a prepaid
return shipping label, and a container will be included with the replacement
CRU; and 2) you may be charged for the replacement CRU if the Service
Product for
machine type
Country or gegion of
purchase
Warranty period
Type of
warranty
type
notebook:
20184, 3087 (P580)
20181, 4575 (P585)
20182, 4358 (N580)
20183, 7505 (N581)
20179, 7510 (N585)
20180, 7540 (N586)
Germany, the United Kingdom
parts and labor -
1 year
battery pack -
1 year
1, 3
Poland
1, 4
Russia, Ukraine, the Republic of
Kazakhstan, Belarus,
Turkmenistan, Azerbaijan,
Georgia
4
Turkey
parts and labor -2 years
battery pack -1 year
1, 4
*Excludes some components. 90-day limited warranty for power adapters, keyboards, plastics
and hinges.