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Lenovo ThinkPad X1 Carbon Type 34xx User Manual

Safety, warranty, and setup guide, Unpack, Initial setup instructions

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PN: SP40A27028
Printed in China

Safety, Warranty, and Setup Guide

Brief user notices
ThinkPad X1 Carbon

http://www.lenovo.com/support

Lenovo

®

electronic manuals... for a greener planet!

Refer to the electronic User Guide for detailed product information:
http://www.lenovo.com/thinkuserguides

Unpack

ThinkPad

®

computer

Power cord

ac power adapter

Publications

Note: Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and
applications is provided in the Lenovo_Recovery partition on your hard disk drive. If you decide to remove
the Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see “Recovery
overview” in the User Guide. See “Accessing your User Guide” for instructions on opening the electronic
User Guide

provided on your computer.

Initial setup instructions

1.

Connect to power. Ensure that all power cord connectors are securely and completely plugged into
receptacles.

2.

Press the power button

to turn on the computer.

3.

Configure the operating system following the on-screen instructions to complete the initial setup. This

process takes several minutes.

Additional information about using your ThinkPad computer is in the User Guide. See “Accessing your
User Guide

” later in this document.

Controls

Integrated camera

Built-in microphones

Speaker mute button

Volume control button

Microphone mute button

Black button

Power button

TrackPoint

®

pointing stick

Fn key

TrackPoint buttons

Touch pad

Fingerprint reader

Wireless radio switch

Accessing your User Guide

Your User Guide contains detailed information about your computer.
To access your User Guide, do the following:

Windows

®

8:

From the desktop or the Start screen

1. Move the cursor to the top-right or bottom-right corner of the

screen to display the charms, and then click Search. If you are
using a touch screen, swipe in from the right edge of the screen
to display the charms, and then tap Search.

2. From the Apps screen, click or tap Lenovo User Guide.

From the Start screen

1. Click or tap Lenovo Support. The Lenovo Support window

opens.

2. Click or tap User Guide.

Windows 7:

Fifth Edition (January 2014)

© Copyright Lenovo 2013, 2014.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use,
reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

1. From the Windows desktop, click Start and then click Help and

Support. The Help and Support program opens.

2. Click Lenovo User Guide.

3. In the Lenovo User Guide window, click the link for your model and

the User Guide opens.

Read before using your computer

The following sections provide critical safety and regulatory
information for Lenovo computers and instructions on how to access
electronic versions of the publications developed for your computer.

Read first — regulatory information

Computer models equipped with wireless communications comply
with the radio frequency and safety standards of any country or region
in which it has been approved for wireless use. In addition, if your
product contains a telecom modem, it complies with the requirements
for connection to the telephone network in your country.

Be sure to read the Regulatory Notice for your country or region
before using the wireless devices contained in your computer. To
obtain a PDF version of the Regulatory Notice, refer to the
Downloading publications” section below.

Downloading publications

Electronic versions of your computer publications are available from
the Lenovo Support Web site. To download the publications for your
computer, go to http://www.lenovo.com/ThinkPadUserGuides and
follow the instructions on the screen.

Service and Support information

The following information describes the technical support that is
available for your product, during the warranty period or throughout
the life of your product. Refer to the Lenovo Limited Warranty for a full
explanation of Lenovo warranty terms. See “Lenovo Limited Warranty
notice

” later in this document for details on accessing the full warranty.

If you purchased Lenovo services, refer to the following terms and
conditions for detailed information:
For Lenovo Warranty Service Upgrades or Extensions, go to:

http://support.lenovo.com/lwsu

For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps

Online technical support

Online technical support is available during the lifetime of a product
athttp://www.lenovo.com/support.

Telephone technical support

You can get help and information from the Customer Support Center
by telephone. Before contacting a Lenovo technical support
representative, have the following information available: model and
serial number, the exact wording of any error message, and a
description of the problem.

Your technical support representative might want to walk you through
the problem while you are at your computer during the call.

Worldwide Lenovo Support telephone list

Important: Telephone numbers are subject to change without notice.
The most up-to-date telephone list for the Customer Support Center is
always available at http://www.lenovo.com/support/phone.

If the telephone number for your country or region is not listed,
contact your Lenovo reseller or Lenovo marketing representative.

Country or region

Telephone number

Africa

Africa: +44 (0)1475-555-055
South Africa: 0800110756 (English, Afrikaans)
Central Africa: Contact the nearest Lenovo Business
Partner

Algeria

+33 6 7348 1739 (French, English)

Argentina

0800-666-0011 (Spanish)

Australia

1800 041 267 (English)

Austria

01-24592-5901 (German)

Bahrain

Kanoo IT: 00 973 1771 1722
Bahrain Business Machine LLC: 00 973 1758 4302

Belgium 02-210-9820

+32 (0)2 339 3611 (Warranty service and support)
(Dutch)
02-210-9800 (French)

Bolivia 0800-10-0189

(Spanish)

Brazil

Calls made from within the Sao Paulo region:
(11) 3889-8986
Calls made from outside the Sao Paulo region:
0800-701-4815
(Brazilian Portuguese)

Brunei

Dial 800-1111, then dial 866-273-5446
(English and Bahasa Melayu)

Canada

1-800-565-3344 (English, French)

Caribbean
(Bermuda,
Jamaica, Tortola)

1-800 426 7378 (English)

Chile 800-361-213

(Spanish)

China

Technical Support Line
800-990-8888, 86-10-58851110 (Mandarin)

Colombia 1-800-912-3021

(Spanish)

Costa Rica

0-800-011-1029 (Spanish)

Croatia 0800-0426
Cyprus 80092537

(Greek)

Czech Republic

+420-2-7213-1316

Denmark 4520-8200

7010-5150 (Warranty service and support)
(Danish)

Dominican
Republic

1-866-434-2080 (Spanish)

Ecuador

1-800-426911 OPCION 4 (Spanish)

Egypt

800-0000-418 (Toll free)
002-02-2594-8500 (Standard charges apply)
(English, Arabic)

El Salvador

800-6264 (Spanish)

Estonia

+372 66 00 800, +372 6776793

Country or region Telephone number
Finland 09-459-6960

+358-800-1-4260 (Warranty service and support)
(Finnish)

France 0238-557-450

Hardware: 0810-631-213 (Warranty service and
support)
Software: 0810-631-020 (Warranty service and
support)
(French)

Germany

01805-00 46 18 (Warranty service and support)
(German)

Greece 0080044149702

(Greek)

Guatemala 1800-624-0051

(Spanish)

Honduras Tegucigalpa:

232-4222

San Pedro Sula: 552-2234
(Spanish)

Hong Kong

800-964-173 /
3071-3561
(Cantonese, English, Mandarin)

Hungary

+36 1 3825716
+36 1 3825720
(English, Hungarian)

India

1800-425-2666 or 1800-102-3692
Email: [email protected]
(English)

Indonesia 001-803-442-425

(English, Bahasa Indonesia)

Ireland 01-815-9202

01-881-1444 (Warranty service and support)
(English)

Israel

Givat Shmuel Service Center:
+972-3-531-3900
(Hebrew and English)

Italy 02-7031-6101

+39-800-820094 (Warranty service and support)
(Italian)

Japan

0120-000-817

Jordan Jordan

Business

Systems:

00 962 6 5000999 (ext. 713/127)
General Computer & Electronic (GCE):
00 962 6 551 3879

Korea

080-513-0880 (Korean)

Kuwait

Easa Hussain Al Yousifi: 00 965 2244 5280
AM. KHORAFI: 00 965 2200 1100 1127
Khorafi Business Machines (KBM): 00 965 2259 4611
Diyar United Company: 00 965 4378 383
Redington Kuwait: 00 965 2433 3203, 25456250 /
25456251

Latvia +371

7070360

Lebanon

Quantech: 00 961 1999 500
Computer Business Machine (CBM): 00 961 1680 180
El Haceb S.A.L: 00 961 1771 300

Lithuania

+370 5 278 66 00

Libya

+33 6 7348 1739 (French, English)

Luxembourg

+32 (0)2 339 3611
+35 229 8977 5063
(French)

Macau 0800-807

/

(852) 3071-3559
(Cantonese, English, Mandarin)

Malaysia 1800-88-0013

(English, Bahasa Melayu)

Malta +35621445566
Mexico 001-866-434-2080

(Spanish)

Middle East

+44 (0)1475-555-055

Morocco

+212 5 22 509035
+212 5 22 509017
(Arabic)

Netherlands

+31 (0)20 513 3939 (Dutch)

New Zealand

0508 770 506 (English)

Nicaragua 001-800-220-1830

(Spanish)

Norway 6681-1100

8152-1550 (Warranty service and support)

Country or region

Telephone number
(Norwegian)

Oman

Khimji Ramdas Computer Communication Systems:
00 968 2469 6255
Overseas Business Machines (OBM): 00 968 2460
1072, 2460 5018
Gulf Business Machines Services (GBMS): 00 968
2455 9831

Pakistan

International Office Products (pvt) Ltd.:
00 92 212 422 569, 00 92 213 241 2023
Selling Business Systems:
00 92 21 568 9823

Panama 206-6047

001-866-434-2080 (Lenovo Customer Support Center
- Toll free)
(Spanish)

Paraguay 009-800-52-10026

(Spanish)

Peru

0-800-50-866 OPCION 2 (Spanish)

Philippines

180089086454 (Domestic Toll Free)
180014410719 (International Toll Free)
(Tagalog, English)

Poland

+48 22 760 7300 (Polish)

Portugal

+351 21 892 7046 (Portuguese)

Qatar

Al Mana Computer Services: 00 974 4489 966 (ext.
1992)
Qatar Computer Services W.L.L: 00 974 4441 212
Gulf Business Machines: 00-974 462 1395

Romania +4-021-224-4015
Russia

8-800-555-0317 (Toll free number)
(Russian)

Saudi Arabia

8008445128 (English, Arabic)

Singapore

800 6011 343 (Local number only)
+603 8315 6856 (DID)
(English)

Slovakia

+421 2 4974 8888

Slovenia +386-1-200-50-60

(Slovenian)

Spain 0901-100-000

(Spanish)

Sri Lanka

+9411 2493547, +9411 2493548 (English)

Sweden 08-477-4420

077-117-1040 (Warranty service and support)
(Swedish)

Switzerland 058-333-0900

0800-55-54-54 (Warranty service and support)
(German, French, Italian)

Taiwan 0800-000-702

(Mandarin)

Thailand

001 800 4415 734
(Thai, English)

Turkey

0212 336 03 66
00800 448 825 165
(Turkish)

Ukraine

0800 502 235
(Ukrainian, Russian, English)

United Arab
Emirates

800 04447023 (English, Arabic)

United Kingdom

01475-897-163
08705-500-900 (Standard warranty support)
(English)

United States

1-800-426-7378 (Select “Option #1”)
(English)

Uruguay 000-411-005-6649

(Spanish)

Venezuela 0-800-100-2011

(Spanish)

Vietnam

120-11072 (Toll Free)
+(84) 8 3521 8000 (Standard Charges Apply)
(Vietnamese, English)

Yemen

Al Khirbash and Agencies:
00 967 1209 8278
Yemen Business Machines (YBM):
00-967 3 213324,
00-967 3 214655,
00-967 3 213909

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