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Lenovo IdeaPad S100c Notebook User Manual

Page 37

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Chapter 5. Troubleshooting

33

Sound problems

No sound can be heard
from the speaker even
when the volume is turned
up.

Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status
indicator shows empty.

Discharge and recharge the battery.

The operating time for a
fully charged battery is
short.

For details, see “Handling the battery” in Chapter 2.

The computer does not
operate with a fully charged
battery.

The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector; then turn on the computer again.

The battery does not
charge.

For details, see “Handling the battery” in Chapter 2.

A hard disk drive problem

The hard disk drive does
not work.

In the Boot menu in BIOS setup utility, make sure
that the hard disk drive is included in the Boot
priority order

correctly.

A startup problem

The Microsoft

®

Windows

operating system does not
start.

Use the OneKey Rescue system to help solve or
identify your problem. For details about OneKey
Rescue system, See “Chapter 4. OneKey Rescue
system” on page 25.