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Undetermined problems – Lenovo 62 Desktop User Manual

Page 69

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Message/Symptom

FRU/Action

Non-system disk or disk error-type message with a
known-good diagnostic diskette.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Other display symptoms not listed above (including blank
or illegible display)

1. Display

2. System Board

Power-on indicator or hard disk drive in-use light not on,
but computer works correctly

1. Power switch/LED assembly

2. System Board

Printer problems

1. Printer

2. System Board

Program loads from the hard disk with a known-good
diagnostics diskette in the first 3.5-inch diskette drive

1. Run Setup and check Startup sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from its own hard
disk.

1. If network administrator is using LCCM Hybrid RPL,

check startup sequence:

a. First device - network

b. Second device - hard disk

2. Hard disk drive

RPL computer does not RPL from server

1. Check startup sequence

2. Check the network adapter LED status

Serial or parallel port device failure (system board port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel port device failure (adapter port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work

1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems

If you encounter undetermined problems, do the following:

1. Turn off the computer and the power.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapter cards

c. Memory modules

Chapter 7

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Symptom-to-FRU index

65