Lenovo 62 Desktop - Manual (Page 3)

Contents
Chapter 1. About this manual . . . . . . 1
Important safety information . . . . . . . . . . 1
Chapter 2. Safety information . . . . . . 3
General safety . . . . . . . . . . . . . . . . 3
Electrical safety . . . . . . . . . . . . . . . 3
Voltage-selection switch . . . . . . . . . . . . 5
Safety inspection guide . . . . . . . . . . . . 5
Handling electrostatic discharge-sensitive
devices
. . . . . . . . . . . . . . . . . . 6
Grounding requirements . . . . . . . . . . . . 6
Safety notices (multi-lingual translations) . . . . . 6
Chapter 3. General information . . . . 29
Specifications . . . . . . . . . . . . . . . 29
Lenovo programs . . . . . . . . . . . . . 30
Accessing Lenovo programs on the Windows
7 operating system . . . . . . . . . . .
30
Accessing Lenovo programs on the Windows
8 operating system . . . . . . . . . . .
31
Lenovo Support Web site . . . . . . . . . . 31
Chapter 4. General checkout . . . . . 33
Problem determination tips . . . . . . . . . . 33
Chapter 5. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
35
Basic troubleshooting . . . . . . . . . . . . 35
Accessing Control Panel on the Windows 8
operating system. . . . . . . . . . . . . .
36
Troubleshooting procedure . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . 37
Audio problems . . . . . . . . . . . . 37
CD problems . . . . . . . . . . . . . 39
DVD problems . . . . . . . . . . . . . 40
Intermittent problems . . . . . . . . . . 41
Hard disk drive problems . . . . . . . . . 41
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
42
Monitor problems. . . . . . . . . . . . 44
Networking problems . . . . . . . . . . 45
Option problems . . . . . . . . . . . . 48
Performance and lockup problems . . . . . 49
Printer problems . . . . . . . . . . . . 51
Serial port problems. . . . . . . . . . . 51
Software problems . . . . . . . . . . . 52
USB problems . . . . . . . . . . . . . 53
Diagnostics . . . . . . . . . . . . . . . . 53
Lenovo Solution Center . . . . . . . . . 53
Chapter 6. Using the Setup Utility
program . . . . . . . . . . . . . . . .
55
Starting the Setup Utility program . . . . . . . 55
Viewing and changing settings . . . . . . . . 55
Using passwords. . . . . . . . . . . . . . 55
Password considerations . . . . . . . . . 56
Power-On Password . . . . . . . . . . 56
Administrator Password . . . . . . . . . 56
Hard Disk Password. . . . . . . . . . . 56
Setting, changing, and deleting a password . 56
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
57
Enabling or disabling a device . . . . . . . . 57
Selecting a startup device . . . . . . . . . . 57
Selecting a temporary startup device . . . . 57
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
58
Enabling ErP compliance mode . . . . . . . . 58
Changing the BIOS settings before installing a new
operating system. . . . . . . . . . . . . .
59
Exiting the Setup Utility program . . . . . . . 59
Chapter 7. Symptom-to-FRU index . . 61
Hard disk drive boot error . . . . . . . . . . 61
Power supply problems . . . . . . . . . . . 61
Beep symptoms . . . . . . . . . . . . . . 61
POST error codes . . . . . . . . . . . . . 62
Miscellaneous error messages . . . . . . . . 64
Undetermined problems . . . . . . . . . . . 65
Chapter 8. Locations . . . . . . . . . 67
Locations. . . . . . . . . . . . . . . . . 67
Locating connectors, controls, and indicators
on the front of your computer . . . . . . .
67
Locating connectors on the rear of your
computer . . . . . . . . . . . . . . .
68
Locating major FRUs and CRUs . . . . . . 68
Looking up FRU information . . . . . . . 70
Locating parts on the system board . . . . 71
Locating internal drives . . . . . . . . . 72
Chapter 9. Replacing FRUs . . . . . . 73
Handling static-sensitive devices . . . . . . . 73
Installing or replacing hardware . . . . . . . . 73
Removing the computer cover. . . . . . . 74
Removing and reinstalling the front bezel . . 75
© Copyright Lenovo 2013 i