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Using other services, Purchasing additional services – Lenovo ThinkServer RD240 User Manual

Page 19

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Country or region

Telephone number

Venezuela

0-800-100-2011 (Spanish)

Vietnam

120-11072 (Toll Free)
+(84) 8 3521 8000 (Standard Charges Apply)
(Vietnamese, English)

Yemen

Al Khirbash and Agencies: 00 967 1209 8278
Yemen Business Machines (YBM): 00-967 3 213324, 00-967
3 214655, 00-967 3 213909
(Arabic)

Using other services

If you travel with a Lenovo notebook computer or relocate your computer to a
country where your desktop, notebook, or server machine type is sold, your
computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will
be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not
be available in all countries. International Warranty Service is delivered through
the method of service (such as depot, carry-in, or on-site service) that is provided
in the servicing country. Service centers in certain countries might not be able
to service all models of a particular machine type. In some countries, fees and
restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://www.lenovo.com/support, click Warranty, and follow the instructions on
the screen.

For technical assistance with the installation of or questions related to Service
Packs for your installed Microsoft

®

Windows

®

product, refer to the Microsoft

Product Support Services Web site at http://support.microsoft.com/directory or
you can contact the Customer Support Center. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such
as support for hardware, operating systems, and application programs; network
setup and configuration services; upgraded or extended hardware repair services;
and custom installation services. Service availability and service names might vary
by country or region. For more information about these services, go to the Lenovo
Web site at:
http://www.lenovo.com

Chapter 2. Help and service

11

This manual is related to the following products: