Lenovo LI2032 Wide LCD Monitor - Manual (Page 8)

2. On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the
product at your location. You must provide a suitable working area to allow
disassembly and reassembly of the product. Some repairs may need to be
completed at a service center. If so, the ServiceProvider will send the product
to the service center at its expense.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at
a designated service center, with shipping at the expense of the Service
Provider. You are responsible for disconnecting the product and packing it in a
shipping container provided to you to return your product to a designated
service center. A courier will pick up your product and deliver it to the
designated service center. The service center will return the product to you at
its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged
after you deliver it to a designated service center at your risk and expense.
After the product has been repaired or exchanged, it will be made available to
you for collection. If you fail to collect the product, the Service Provider may
dispose of the product as it sees fit, with no liability to you.
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a
designated service center after you deliver it at your risk and expense. After
the product has been repaired or exchanged, it will be returned to you at
Lenovo's risk and expense, unless the Service Provider specifies otherwise.
receive the defective CRU from you within thirty (30) days of your receipt of the
replacement CRU.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or
exchanged after you deliver it to a designated service center at your risk and
expense. After the product has been repaired or exchanged, it will be made
available to you for return shipping at your risk and expense. If you fail to
arrange return shipment, the Service Provider may dispose of the product as it
sees fit, with no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to
your location. You are responsible for its installation and verification of its
operation. The replacement product becomes your property in exchange for
the failed product, which becomes the property of Lenovo. You must pack the
failed product in the shipping carton in which you received the replacement
product and return it to Lenovo. Transportation charges, both ways, shall be at
Lenovo’s expense. If you fail to use the carton in which the replacement
product was received, you may be responsible for any damage to the failed
product occurring during shipment. You may be charged for the replacement
product if Lenovo does not receive the failed product within thirty (30) days of
your receipt of the replacement product.
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