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Types of warranty service, Customer replaceable unit (“cru”) service – Lenovo LI2032 Wide LCD Monitor User Manual

Page 7

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Lenovo

Consumer

Monitor

If required, your Service Provider will provide repair or exchange service depending
on the type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and
other factors.

Brazil

Parts and Labor – 1 Year

2

HongKong

Parts and Labor – 1 Year

4

Korea

Parts and Labor – 1 Year

1,3,4

Taiwan

Parts and Labor – 1 Year

3 or 4

Macau

Parts and Labor – 1 Year

4

India

Parts and Labor – 1 Year

7

Japan

Parts and Labor – 1 Year

7

Japan

Parts and Labor – 1 Year

7

Argentina

Parts and Labor – 1 Year

4

Chile

Parts and Labor – 1 Year

4

Colombia

Parts and Labor – 1 Year

4

Mexico

Parts and Labor – 1 Year

4

Peru

Parts and Labor – 1 Year

4

Ecuador

Parts and Labor – 1 Year

4

Bolivia

Parts and Labor – 1 Year

4

Uruguay

Parts and Labor – 1 Year

4

Paraguay

Parts and Labor – 1 Year

4

Venezuela

Parts and Labor – 1 Year

4

Sri Lanka

Parts and Labor – 1 Year

7

Pakistan

Parts and Labor – 1 Year

4

Canada

Parts and Labor – 1 Year

7

USA

Parts and Labor – 1 Year

7

Thailand

Parts and Labor – 1 Year

3 or 4

Vietnam

Parts and Labor – 1 Year

3 or 4

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service

Under CRU Service, the Service Provider will ship CRUs to you at its cost for

installation by you. CRU information and replacement instructions are shipped

with your product and are available from Lenovo at any time upon request.

CRUs that are easily installed by you are called “Self-service CRUs”.

“Optional-service CRUs “are CRUs that may require some technical skill and

tools. Installation of Selfservice CRUs is your responsibility. You may request

that a Service Provider install Optional-service CRUs under one of the other

types of warranty service designated for your product. An optional service

offering may be available for purchase from a Service Provider or Lenovo

under which Self-service CRUs would be installed for you. You may find a list

of CRUs and their designation in the publication that was shipped with your

product or at www.lenovo.com/CRUs. The requirement to return a defective

CRU, if any, will be specified in the instructions shipped with a replacement

CRU. When return is required: 1) return instructions, a prepaid return shipping

label, and a container will be included with the replacement CRU; and 2) you

may be charged for the replacement CRU if the Service Provider does not