Types of warranty service, Customer replaceable unit (“cru”) service – Lenovo LI2032 Wide LCD Monitor User Manual
Page 7
Lenovo
Consumer
Monitor
If required, your Service Provider will provide repair or exchange service depending
on the type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and
other factors.
Brazil
Parts and Labor – 1 Year
2
HongKong
Parts and Labor – 1 Year
4
Korea
Parts and Labor – 1 Year
1,3,4
Taiwan
Parts and Labor – 1 Year
3 or 4
Macau
Parts and Labor – 1 Year
4
India
Parts and Labor – 1 Year
7
Japan
Parts and Labor – 1 Year
7
Japan
Parts and Labor – 1 Year
7
Argentina
Parts and Labor – 1 Year
4
Chile
Parts and Labor – 1 Year
4
Colombia
Parts and Labor – 1 Year
4
Mexico
Parts and Labor – 1 Year
4
Peru
Parts and Labor – 1 Year
4
Ecuador
Parts and Labor – 1 Year
4
Bolivia
Parts and Labor – 1 Year
4
Uruguay
Parts and Labor – 1 Year
4
Paraguay
Parts and Labor – 1 Year
4
Venezuela
Parts and Labor – 1 Year
4
Sri Lanka
Parts and Labor – 1 Year
7
Pakistan
Parts and Labor – 1 Year
4
Canada
Parts and Labor – 1 Year
7
USA
Parts and Labor – 1 Year
7
Thailand
Parts and Labor – 1 Year
3 or 4
Vietnam
Parts and Labor – 1 Year
3 or 4
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request.
CRUs that are easily installed by you are called “Self-service CRUs”.
“Optional-service CRUs “are CRUs that may require some technical skill and
tools. Installation of Selfservice CRUs is your responsibility. You may request
that a Service Provider install Optional-service CRUs under one of the other
types of warranty service designated for your product. An optional service
offering may be available for purchase from a Service Provider or Lenovo
under which Self-service CRUs would be installed for you. You may find a list
of CRUs and their designation in the publication that was shipped with your
product or at www.lenovo.com/CRUs. The requirement to return a defective
CRU, if any, will be specified in the instructions shipped with a replacement
CRU. When return is required: 1) return instructions, a prepaid return shipping
label, and a container will be included with the replacement CRU; and 2) you
may be charged for the replacement CRU if the Service Provider does not