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Kodak Z1012 IS User Manual

Page 54

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48

www.kodak.com/go/support

Troubleshooting

Camera/computer communications

LCD messages

Memory card full.

Insert a new card (

see page 4

), transfer pictures to the computer (

see

page 43

), or delete pictures (

see page 17

).

Memory card and
internal memory
full.

Transfer pictures to the computer (

see page 43

), then format the card

or internal memory (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

If

Try one or more of the following

The computer does
not communicate
with the camera.

Turn on the camera (

see page 3

).

Install new batteries (

see page 1

) or charge rechargeable batteries.

Connect cable to camera and computer port (

see page 43

).

Install the software (

see page 42

).

Disconnect the USB cable. Close all open applications. Re-install the
software (

see page 42

).

Disconnect camera from the computer. Close all software applications,
reconnect camera.

Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)

Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (

see page 42

).

Disconnect the USB cable. Close all open applications. Re-install the
software (

see page 42

).

If

Try one or more of the following

No images to display

Change image storage location setting (

see page 33

).

If

Try one or more of the following