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Kodak M5350 User Manual

Page 53

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Troubleshooting

www.kodak.com/go/support

47

Computer/connectivity

Direct printing (PICTBRIDGE enabled Printer)

Picture quality

Cannot find the
desired picture/video

To view pictures on a card or in internal memory,

see page 20

.

Status

Solution

Computer does not
communicate with
the camera

Turn off the camera, then turn it back on.

Make sure the battery is charged and installed correctly (

see

page 1

).

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (

see page 43

). Then

turn on the camera.

See KODAK Software Downloads at

www.kodak.com/go/camerasw

.

Status

Solution

Cannot print

The camera must be in PTP (not mass storage) mode. Change the
Computer Connection setting (in the Settings menu) to Other
Application (

see page 41

).

Status

Solution

Picture is not clear

To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.

Clean the lens (

see page 51

).

Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).

Use a larger picture size (

see page 40

).

If you’re manually adjusting the ISO speed, realize that a high ISO
setting may cause grainy pictures (

see page 17

).

Status

Solution