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Kodak S730 User Manual

Page 44

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38

www.kodak.com/go/support

Troubleshooting and support

Battery isn’t holding a
charge.
When the power cable
is disconnected, the
frame doesn’t work on
battery power or works
for less than 1 hour.

Charge the battery (

see page 11

).

Refresh the battery (

see page 39

).

Replace the battery (

see page 45

).

Frame freezes up or
doesn’t work properly.

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Reset the frame. Press the Mode and Power buttons (

see page i

) at

the same time, then tap Yes to reset the frame. (Resetting your
frame does not erase your saved files.)

Audio portion of video
doesn’t play.

Press + on the Volume button (

see page i

).

Change the Audio options/Audio priority setting to Play video
sound track (

see page 34

).

You set automatic
on/off but the frame
doesn’t turn on and off
at the specified times.

If your frame loses power, the clock returns to the factory setting
and auto on/off times are disabled. See

Resetting the clock and

calendar after losing power, page 39

.

Cannot copy pictures
from one device
(memory card or USB
flash drive) to another
even though the copy
destination is not full.

Storage devices that have FAT (File Allocation Table) 16 formatting can
only store up to 512 files in the top level (root) directory. To make sure
all your pictures copy properly, format the copy destination to FAT32
before copying to it:
CAUTION: Formatting deletes all pictures and videos,
including protected files.

1

Connect the device to your computer.

2

Open My Computer and locate the device.

3

Right-click on it and choose Format.

4

From the File system drop-down menu, choose FAT32 then click
Start.

If...

Try one or more of the following