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Troubleshooting and support, Picture frame problems, 5 troubleshooting and support – Kodak P730 User Manual

Page 38

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32

www.kodak.com/go/support

5

Troubleshooting and support

For step-by-step product support, visit

www.kodak.com/go/digitalframesupport

and

select Step-by-Step Solutions & Repair.

Picture frame problems

If...

Try one or more of the following

Frame does not
turn on.

Make sure the power cable that was included with your frame is
connected securely (see

page 2

).

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Nothing happens when
a memory card or USB
device is connected.

Insert a certified SD/MMC/MS/xD Card, with images, into the
upper designated card slot, then push to seat it (see

page 8

).

Insert a certified MS Duo/Duo Pro Card, with images, into the
lower designated card slot, then push to seat it (see

page 8

).

NOTE: Do not insert an MS Pro or MS Pro Duo card in the top slot. It could get stuck

and damage the card or your frame.

Make sure the USB cable that was included with your USB device is
connected securely (see

page 9

).

Make sure the file format of your pictures is supported. (See

page 36

).

NOTE: Pictures may take a longer time to display when: the picture/video files are

large; when using a large capacity memory card or other connected device.

Touch border doesn’t
work.

Use your finger to make your selections on the touch-sensitive
borders (see

page 4

). Lights on the border show you where to

touch.

IMPORTANT:

Do not slide on the right border (tap only).

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

This manual is related to the following products: